Soundflow cannot connect to Hue brideg.

By Will Robertson @Will_Robertson

2023-07-11 15:03:10.652Z

Soundflow cannot connect to Hue brideg.

System Information

SoundFlow 5.4.1

OS: darwin 21.6.0

ProductName: macOS
ProductVersion: 12.6.2
BuildVersion: 21G320

Steps to Reproduce

Installed the Hue package through the Soundflow store.
Tried running one of the presets to change the Hue scene. (Also tried coding my own preset and running that).
SF throws an error: "Please click the button on your Hue Bridge and try again."
I click the Hue bridge button and try again, and get the same error message.
I found this page (https://forum.soundflow.org/-2967/how-to-set-up-soundflow-hue), and followed the instructions (subbing in my Hue's address, username, and s/n), and got all the right responses in Terminal, but still no connection when re-attempting.

Expected Result

SF should connect to Hue and attempt to change the scene.

Actual Result

Error message is thrown and no connection made.

Workaround

Not to use Soundflow with my Streamdeck.

Other Notes

Log:
11.07.2023 10:58:14.43 [Backend]: Received run command: user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii
[ServerController] Running command from sfgui: 'Example' (user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii)

11.07.2023 10:58:14.43 [Backend]: >> Command: Example [user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii]

11.07.2023 10:58:14.45 [Backend]: JavaScript error with InnerException: null
Logging error in action (01) RunCommandAction: Please click the button on your Hue Bridge and try again
(__ Hue line 55)

11.07.2023 10:58:14.45 [Backend]: !! Command Error: Example [user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii]:
Please click the button on your Hue Bridge and try again
(__ Hue line 55)

<< Command: Example [user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii]

11.07.2023 10:58:25.48 [Backend]: [SF_FIREBASE_WS]: Sending keep-alive

11.07.2023 10:58:56.17 [Backend]: Received run command: user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii
[ServerController] Running command from sfgui: 'Example' (user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii)

11.07.2023 10:58:56.17 [Backend]: >> Command: Example [user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii]

11.07.2023 10:58:56.19 [Backend]: JavaScript error with InnerException: null

11.07.2023 10:58:56.19 [Backend]: Logging error in action (01) RunCommandAction: Please click the button on your Hue Bridge and try again
(__ Hue line 55)
!! Command Error: Example [user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii]:
Please click the button on your Hue Bridge and try again
(__ Hue line 55)

<< Command: Example [user:cljf0vck60000ra10uzy283yi:ck6ognwat0007kd10xmc1l38i#ckf04nzvp000047100qae73ii]

Links

User UID: 5GWIFh0JMBc4A9P681mBOHXA6yu1

Feedback Key: sffeedback:5GWIFh0JMBc4A9P681mBOHXA6yu1:-N_4TZsHdZmsH-orMLsx

Feedback ZIP

Solved in post #14, click to view

Reply

Linked from:

How To Set Up Soundflow + HUE

15 replies

There are 15 replies. Estimated reading time: 12 minutes

Will Robertson @Will_Robertson

2023-07-13 05:50:20.788Z

@chrscheuer Can you help? Thank you!

Christian Scheuer @chrscheuer

SoundFlow Team

2023-07-15 18:37:50.509Z

Hi Will,

I don't have access to my Hue bridge at the moment so I'm not sure how helpful I can be if those steps you linked to didn't work. Is this a generation 2 of the Hue bridge?

Christian Scheuer @chrscheuer

SoundFlow Team

2023-07-15 18:41:12.620Z

Perhaps there's some slight variation in the output you got from the Terminal commands. Would you be able to copy/paste what you did? It may also be that the output will tell us about a new firmware update or something like that which may mean the method needs to be different for your specific unit.

Comment deleted

W Will Robertson @Will_Robertson

2023-07-17 01:48:50.564Z

Sure! Here's what I did...
(And I bought this bridge a couple weeks ago, so it should be the newest one...)

Wills-Mac-mini-1:~ willrobertson$ dns-sd -B _hue._tcp
Browsing for _hue._tcp
DATE: ---Sun 16 Jul 2023---
20:38:47.569  ...STARTING...
Timestamp     A/R    Flags  if Domain               Service Type         Instance Name
20:38:47.569  Add        2   4 local.               _hue._tcp.           Philips Hue - 92E97F
^C

Wills-Mac-mini-1:~ willrobertson$ dns-sd -L "Philips Hue - 92E97F" _hue._tcp
Lookup Philips Hue - 92E97F._hue._tcp.local
DATE: ---Sun 16 Jul 2023---
20:39:07.063  ...STARTING...
20:39:07.182  Philips\032Hue\032-\03292E97F._hue._tcp.local. can be reached at ecb5fa92e97f.local.:443 (interface 4)
 bridgeid=ecb5fafffe92e97f modelid=BSB002
^C

Wills-Mac-mini-1:~ willrobertson$ curl http://ecb5fa92e97f.local/description.xml
<?xml version="1.0" encoding="UTF-8" ?>
<root xmlns="urn:schemas-upnp-org:device-1-0">
<specVersion>
<major>1</major>
<minor>0</minor>
</specVersion>
<URLBase>http://192.168.1.166:80/</URLBase>
<device>
<deviceType>urn:schemas-upnp-org:device:Basic:1</deviceType>
<friendlyName>Philips hue (192.168.1.166)</friendlyName>
<manufacturer>Signify</manufacturer>
<manufacturerURL>http://www.philips-hue.com</manufacturerURL>
<modelDescription>Philips hue Personal Wireless Lighting</modelDescription>
<modelName>Philips hue bridge 2015</modelName>
<modelNumber>BSB002</modelNumber>
<modelURL>http://www.philips-hue.com</modelURL>
<serialNumber>ecb5fa92e97f</serialNumber>
<UDN>uuid:2f402f80-da50-11e1-9b23-ecb5fa92e97f</UDN>
<presentationURL>index.html</presentationURL>
<iconList>
<icon>
<mimetype>image/png</mimetype>
<height>48</height>
<width>48</width>
<depth>24</depth>
<url>hue_logo_0.png</url>
</icon>
</iconList>
</device>
</root>

Wills-Mac-mini-1:~ willrobertson$ curl -X POST -d '{"devicetype":"org.soundflow#test"}' http://ecb5fa92e97f.local/api
[{"error":{"type":101,"address":"","description":"link button not pressed"}}]

(Here, I pushed the "link" button, and then tried again)

Wills-Mac-mini-1:~ willrobertson$ curl -X POST -d '{"devicetype":"org.soundflow#test"}' http://ecb5fa92e97f.local/api
[{"success":{"username":"bOhDIWKy2EVL-Urs17lGdrmahQslub8ZYALVcZRb"}}]

Wills-Mac-mini-1:~ willrobertson$ echo -n '{"ecb5fa92e97f":{"username":"bOhDIWKy2EVL-Urs17lGdrmahQslub8ZYALVcZRb"}}' > ~/.soundflow/hue/bridges.json
Wills-Mac-mini-1:~ willrobertson$

Then I tried running a macro from Soundflow here, and still got the "Please press the button" error.

Thanks for your help!

Reply 1 Like

Christian Scheuer @chrscheuer
- SoundFlow Team
2023-07-17 10:01:57.766Z
Thanks, Will.

If you run this, what happens?
```
cat ~/.soundflow/hue/bridges.json
```
Reply
1. W Will Robertson @Will_Robertson
  2023-07-17 14:53:05.653Z
  I get this:
  
  {"ecb5fa92e97f":{"username":"bOhDIWKy2EVL-Urs17lGdrmahQslub8ZYALVcZRb"}}
  Reply
  1. Christian Scheuer @chrscheuer
    SoundFlow Team
    2023-07-17 16:56:04.120Z
    Hm yea that does look correct.
    
    Try running this:
    
    curl http://ecb5fa92e97f.local/api/bOhDIWKy2EVL-Urs17lGdrmahQslub8ZYALVcZRb/groups
    
    What do you see?
    
    Reply
    W Will Robertson @Will_Robertson
    2023-07-17 18:16:59.755Z
    Very interesting. These are definitely the names of zones and rooms I've set up!
    
    And yet, the error persists. I tried running "Hue: Select Scene" with Scene name "Fire" (one of my scenes) just now, and still got the same error message: "[Preset] failed | Please click the button on your Hue bridge and try again."
    
    {"81":{"name":"Control room","lights":["2","1","8","6","5","10","9","7","14","15","16","17"],"sensors":[],"type":"Room","state":{"all_on":true,"any_on":true},"recycle":false,"class":"Music","action":{"on":true,"bri":254,"hue":8382,"sat":143,"effect":"none","xy":[0.4594,0.4104],"ct":370,"alert":"select","colormode":"ct"}},"82":{"name":"A room","lights":["3","4","20","19","18"],"sensors":[],"type":"Room","state":{"all_on":false,"any_on":false},"recycle":false,"class":"Living room","action":{"on":false,"bri":254,"hue":7782,"sat":193,"effect":"none","xy":[0.4963,0.4152],"ct":437,"alert":"select","colormode":"ct"}},"83":{"name":"B room","lights":["12","11"],"sensors":[],"type":"Room","state":{"all_on":false,"any_on":false},"recycle":false,"class":"Living room","action":{"on":false,"bri":110,"ct":454,"alert":"select","colormode":"ct"}},"84":{"name":"Studio","lights":["19","20","18","16","17","2","1","8","6","5","10","9","7","3","4","12","11","15","14"],"sensors":[],"type":"Zone","state":{"all_on":false,"any_on":true},"recycle":false,"class":"Music","action":{"on":true,"bri":254,"hue":8401,"sat":142,"effect":"none","xy":[0.4585,0.4103],"ct":369,"alert":"select","colormode":"ct"}},"85":{"name":"Status","lights":["13"],"sensors":[],"type":"Room","state":{"all_on":false,"any_on":false},"recycle":false,"class":"Hallway","action":{"on":false,"bri":144,"hue":7687,"sat":199,"effect":"none","xy":[0.5014,0.4153],"ct":443,"alert":"select","colormode":"hs"}}
    
    Reply
    Christian Scheuer @chrscheuer
    SoundFlow Team
    2023-07-17 18:23:56.917Z
    Just updated the package to 1.1.5. Please try again (you'd be asked to click on the Hue link on the first attempt, but hopefully it'll work after the 2nd attempt)
    
    Reply
    W Will Robertson @Will_Robertson
    2023-07-17 19:31:21.338Z
    Hi Christian - after reading this, I uninstalled Hue and reinstalled it from the store, but the store's version still said 1.1.4 - I tried again with the same result (clicked the button, no dice).
    
    But I wonder if by uninstalling/reinstalling, I undid what you just did? If so, I'm sorry - and please try again! Thanks for all your help.
    
    Reply
    Christian Scheuer @chrscheuer
    SoundFlow Team
    2023-07-18 09:12:43.094Z
    Have you tried restarting SoundFlow? Then 1.1.5 should be there
    
    Reply Solution
    W Will Robertson @Will_Robertson
    2023-07-18 19:55:47.188Z
    SUCCESS!!! That did the trick! Thanks so much, Christian - I really appreciate all your help!
    
    Reply 1 Like
    Christian Scheuer @chrscheuer
    SoundFlow Team
    2023-07-18 20:19:21.787Z
    Awesome! Thank you so much for the thorough testing and feedback :)
    
    Reply

S
In reply toWill_Robertson⬆:
SoundFlow Bot @soundflowbot
2023-07-15 18:37:13.550Z
This issue is now tracked internally by SoundFlow as SF-874
Reply
S
In reply toWill_Robertson⬆:
SoundFlow Bot @soundflowbot
2023-07-20 10:06:26.633Z
The linked internal issue SF-381 has been marked as Done
Reply

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