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Streamdeck XL not showing up on my new Mac Studio Ventura system

By Dave Hammer @Dave_Hammer
    2023-08-02 12:57:24.625Z

    Streamdeck XL not showing up on my new Mac Studio Ventura system

    System Information

    SoundFlow 5.4.4

    OS: darwin 22.5.0

    ProductName: macOS
    ProductVersion: 13.4
    BuildVersion: 22F2063

    Steps to Reproduce

    Expected Result

    Actual Result

    Workaround

    Other Notes


    Links

    User UID: kB8PthFdN2evH1FCWUaYvxYRByy2

    Feedback Key: sffeedback:kB8PthFdN2evH1FCWUaYvxYRByy2:-NaqJl2iOJNo6ijh2V_f

    Feedback ZIP

    • 3 replies
    1. Hi Dave,

      Can you provide some more details on where you're not seeing it?

      From what I can tell, you haven't configured SoundFlow on this machine to use its direct integration. To set that up, click the SF icon, choose Set up Stream Deck, and choose "Use direct integration".

      1. DDave Hammer @Dave_Hammer
          2023-08-04 17:39:11.786Z

          Hiya - thanks for this... I'm having an issue now where the SoundFlow main app window is not showing... when I open the app in the top bar in OS, the SoundFlow app appears open, but no window to navigate it. I tried an uninstall/reinstall and it's still the same.

          I know this is probably a silly user error, could you get me back on track here?

          Thank you!
          -Dave