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Stuck in fullscreen mode

By Andrew Sherman @Andrew_Sherman
    2023-08-10 14:32:06.945Z

    I tried to watch a Soundflow YouTube tutorial in fullscreen mode in one of the packages in the store. The video would not play fullscreen, but now Soundflow is stuck in fullscreen mode and I can't seem to exit it. Furthermore some of the pop-up windows (such as adding commands to a deck), show up briefly in a different space and then promptly disappear. I can't find a menu command to exit fullscreen, and I've tried the usual keyboard shortcuts.

    Can you help me exit fullscreen?

    Solved in post #4, click to view
    Reply
    • 13 replies
    1. Kitch Membery @Kitch2023-08-10 17:54:10.231Z

      Hi Andrew,

      I'm sorry you are experiencing this issue. Have you tried quitting and restarting SoundFlow?

      Reply
      1. AAndrew Sherman @Andrew_Sherman
          2023-08-10 20:31:40.885Z

          Thanks Kitch, yes I tried that but it still persists. I also restarted the computer but SoundFlow still starts fullscreen in its own space.

          Reply
          1. Kitch Membery @Kitch2023-08-10 21:22:13.655Z

            Hi @Andrew_Sherman,

            Sorry for the delay getting back to you.

            Please follow these steps to reset the saved state of the window position/size:

            • Quit SoundFlow entirely.
              *Run this in Terminal:
              rm ~/Library/Application\ Support/SoundFlow/v2/sfgui/window-state.json
            • Start SoundFlow again from Applications, and then click the icon to open the GUI.

            Let me know if the issue persists after that.

            Reply1 LikeSolution
            1. AAndrew Sherman @Andrew_Sherman
                2023-08-11 06:27:20.405Z

                That fixed it, thanks - that's a relief!

                Reply1 Like
                1. Kitch Membery @Kitch2023-08-11 06:50:33.992Z

                  That's great, thanks for letting me know. :-)

                  Reply
                  1. BBrian Armstrong @Brian_Armstrong
                      2025-05-08 05:58:59.429Z

                      I'm having this issue as well. The only button that isn't greyed out is the red x. The usual green resize window is greyed out. I tried running what you put above in terminal, but got an error saying "No such file or directory"

                      Reply
                      1. Kitch Membery @Kitch2025-05-08 18:39:01.098Z

                        Hi @Brian_Armstrong,

                        I'm sorry you are experiencing this.

                        As a troubleshooting step, can I get you to try reinstalling SoundFlow by downloading and installing the latest stable version of SoundFlow from soundflow.org/account/install

                        Let me know if the issue persists after reinstalling.

                        Reply
                        1. BBrian Armstrong @Brian_Armstrong
                            2025-05-08 20:04:03.362Z

                            So crazy. Yeah, I've installed the latest update and it is still stuck in full screen mode. If I go from Store to Editor is moves to a new space.

                            Reply
                            1. In reply toBrian_Armstrong⬆:
                              Kitch Membery @Kitch2025-05-08 20:41:03.359Z

                              Hi @Brian_Armstrong,

                              Thanks for getting back to me. Using spaces is unfortunately not supported with SoundFlow.

                              The "Spaces" feature in macOS can cause issues with keyboard and mouse focus when automating tasks. Turning it off will ensure a greater degree of stability in your macros.

                              See here in our known issues.
                              https://soundflow.org/docs/getting-started/install-soundflow/known-issues#macOS-spaces

                              Let me know if the issue persists after disabling spaces.

                              Sorry about the duplicate emails, I did not realise I was logged into the forum in my testing account.

                              Reply
                              1. BBrian Armstrong @Brian_Armstrong
                                  2025-05-09 06:05:36.798Z

                                  This is crazy. I have attached a photo of my mission control options/choices. There's not a way to disable spaces. I don't know if it means much of anything, but I'm on a macbook pro and I don't have any additional screens connected or anything like that.

                                  I followed the full instructions to "Reset All Permissions for SoundFlow" and even after all that, it is still stuck.

                                  edited this to note: I have tried with toggling the last option off as well, but with the same results.

                                  Here's a screen record of my opening the editor and it switching to full screen. If I go from editor to store or another page within SoundFlow it looks as if another full screen "space" is created, but it's not there if you swipe between the spaces.

                                  Reply
                                  1. Kitch Membery @Kitch2025-05-09 16:40:24.126Z

                                    Hi @Brian_Armstrong

                                    Thanks for providing that video. It looks like your system is still using spaces.

                                    Have you tried switching off the option "When switching to an application, switch to a Space with open windows for the application"?

                                    Please note that there is a chance that when changing settings for Spaces that a computer log out or full restart may be required, for the changes to take effect.

                                    If after switching that option, followed by a full restart, does not fix the issue, please let me know.

                                    Thanks in advance.

                                    Reply
                                    1. In reply toBrian_Armstrong⬆:
                                      Kitch Membery @Kitch2025-05-09 17:04:42.553Z

                                      Hi @Brian_Armstrong,

                                      I am able to reproduce the issue here. To get out of fullscreen mode, please follow these steps.

                                      • Switch off "When switching to an application, switch to a Space with open windows for the application", in the Space/Mission Control settings
                                      • To fix this, please create a new script, paste in the following code, and then run the script.
                                      sf.ui.app("org.soundflow.sfsx").mainWindow.windowSetFullScreen({ targetValue: "Disable" });
                                      • Quit SoundFlow and relaunch SoundFlow from your applications folder.

                                      Let me know if this fixes the issue for you.

                                      Reply
                                      1. BBrian Armstrong @Brian_Armstrong
                                          2025-05-12 18:49:32.506Z

                                          I will try this asap and report back. Thanks Kitch.

                                          Reply1 Like
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