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Audio Suite Mode Selection suddenly not working anymore

By AlphaCentauri @AlphaCentauri
    2023-10-27 15:31:12.935Z2023-10-27 15:37:39.024Z

    Hi,
    all of a sudden the "Open, Render and Close Audio Suite Plugin" doesnt work anymore on ALL Plugins.
    It used to work.
    But now I get these errors and I`m not aware that anything has changed.
    What could this be?

    Here examples of Alti and RX connect.

    It just doesnt switch "individual" to "continuous" or vv anymoe

    Reply
    • 6 replies
    1. Chad Wahlbrink @Chad2023-10-27 15:34:06.526Z

      Hey @AlphaCentauri,

      Are you by chance using macOS Sonoma?

      I'm moving this to the "Support" section of the forum so we can better help you!

      Reply
      1. AAlphaCentauri @AlphaCentauri
          2023-10-27 15:36:51.341Z

          Hey chad
          nope
          monterey

          Reply
        • In reply toAlphaCentauri⬆:
          Chad Wahlbrink @Chad2023-10-27 15:43:17.563Z

          Thanks for that information, @AlphaCentauri!

          I'm sorry to hear that you're having a technical issue with SoundFlow.

          To get help with this, can I get you to report this to us via the Help/Issue workflow? See if you can get a few errors to pop up and then use this workflow. By filing a report via this mechanism, we'll get access to your log files and other important information about your system that will help us isolate and hopefully help solve this issue for you.

          To do this:
          First, click the SoundFlow icon up by the clock:

          Then click the Help/Issue button at the bottom of the popup menu:

          Finally, follow the instructions and answer the questions as best possible, then click "Send Feedback."

          You can read more about the different ways to get help with SoundFlow (for example, also to get help with specific scripts) in this article:

          https://soundflow.org/docs/help

          Best,
          Chad

          Reply
          1. A
            In reply toAlphaCentauri⬆:
            AlphaCentauri @AlphaCentauri
              2023-10-27 15:50:30.112Z

              Ah,
              I just figured that it occurs when another Plugin Window (Insert Slot 1 Fab ProQ3) is open.
              But not always. But the errors go away when I close the EQ then.

              It seems that the command gets confused between the AudioSuite Window and the Insert Window.

              Reply
              1. Chad Wahlbrink @Chad2023-10-27 16:27:05.237Z

                Hey @AlphaCentauri,

                It may be helpful to click the menu option "Window" > "Hide All Floating Windows" before and after running the command.

                Like this:

                Note, I'm using the red "gear" button in the macro editor to set Target Value to "Enable" / "Disable."

                As code this would be:

                
sf.ui.proTools.menuClick({
    menuPath: ["Window","Hide All Floating Windows"],
    targetValue: "Enable",
});

//Calling command "Open, Render and Close AudioSuite Plugin" from package "Pro Tools" (installed from user/pkg/version "srAasovvDiQacRZ2mcId4RrOA8R2/ckp49i4j60000a2100yfwywgf/cln0nxiji0000yp102352fxp9")
sf.soundflow.runCommand({
    commandId: 'user:ckp49i4j60000a2100yfwywgf:ckoo6b1uu000myj10s1rc02md',
    props: {
        category: "EQ",
        pluginName: "EQ3 7-Band",
    }
});

sf.ui.proTools.menuClick({
    menuPath: ["Window","Hide All Floating Windows"],
    targetValue: "Disable",
});
                Reply
                1. AAlphaCentauri @AlphaCentauri
                    2023-10-27 16:31:01.043Z

                    thank you very much. Will test it tommorw

                    Reply1 Like
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