Bounce Factory Can't import frozen track session data to complete bounces

Thanks for posting a question or an issue related to the 'Scheps Bounce Factory' package.
This package is made by @Andrew_Scheps. We're auto-tagging them here so that they will hopefully be able to help you.

Please see support instructions here from @Andrew_Scheps:

Bounce Factory Support

The best and fastest way to get help with any Bounce Factory problem is to send the User Files and (if applicable) a screen recording of Bounce Factory failing. The easiest way to do this is to use the "Report a Problem" button in the app:

1. Go to the Bounce Factory settings using the cog in the bottom-right of the app:

2. Click the red "Report A Problem…" button at the bottom of the Settings screen

3. Follow the instructions on the screen.

Thanks!
Andrew

Hi @Jordan_Oorebeek ,

Thanks for reporting and thanks for the files. Bounce Factory is supposed to remove any frozen tracks from the snapshot because there are issues importing them (as you’ve seen). I won’t be in front of a computer for a while but I’ll have a look when I do.

For the moment, if you only have one Snapshot per session (no matter how many mix passes), you can go to the Bounce Factory settings and click the top of the Snapshot data Recall Filter to turn it off. That will skip the part of the process that’s screwing up.

Thanks!
Andrew

Hey @Jordan_Oorebeek ,

Is there any chance you froze the tracks between taking the Snapshot and bouncing?

Thanks,
Andrew