Copy Track Data failed. Could not open popup menu (__HelperScript: Line 270)
Title
Copy Track Data failed. Could not open popup menu (__HelperScript: Line 270)
What do you expect to happen when you run the script/macro?
I expect it to execute a copy track data as the author intended.
Are you seeing an error?
After I run the script it fails with "Cannot open popup menu (__HelperScript: Line 270)"
What happens when you run this script?
It apears to take some actions that happen too fast for me to track but then fails with an error message.
How were you running this script?
Other
How important is this issue to you?
4
Details
{ "inputExpected": "I expect it to execute a copy track data as the author intended.", "inputIsError": true, "inputError": "After I run the script it fails with \"Cannot open popup menu (__HelperScript: Line 270)\"", "inputWhatHappens": "It apears to take some actions that happen too fast for me to track but then fails with an error message.", "inputHowRun": { "key": "-MpfwoFyZNOpBC3X5xGI", "title": "Other" }, "inputImportance": 4, "inputTitle": "Copy Track Data failed. Could not open popup menu (__HelperScript: Line 270)" }
Source
//Code is unavailable
Links
User UID: iFUOutLigxXQgU72R7SM6qK2thn2
Feedback Key: sffeedback:iFUOutLigxXQgU72R7SM6qK2thn2:-NkDhd0YC9zIfGo_38P6
Feedback ZIP: c/4pKdHvYZkxBDVbomMZhQ/Whm8rrvTyBaZAuvJVLBJ+g+5tL9pHq8WJNRo66yM7x5+yCQ8ICoi/wxpjB1csPfF0AxpPf/EwXbBeKy46q6WWasPYbMkKKGhDXs1J7M4YnqyZyD/hROvqy4FJD1+ssf95L2+qn4+8mSAEO9puE/0Nt7un0kvitnKFJw9bDP1PCMDQfFMwJiS6BggIAfyeMdGKoSOHysARK5jAmiCS1908jrPbVG+NMdPoSsRQFP2uNf3xylIVxB+/bb+3wWqUXUzUYi/zwG8LC7ppj6efoQgQmmCFmVWrc7X101Hhel7+AjHnmsPMYPA1A3aiLwRxTA==
Linked from:
- SSoundFlow Bot @soundflowbot
Thanks for posting a question or an issue related to the 'Track Data Utilities' package.
This package is made by @Chris_Shaw. We're auto-tagging them here so that they will hopefully be able to help you. - In reply toJames_Hurley⬆:Chris Shaw @Chris_Shaw2023-11-29 00:37:08.753Z
Hey @James_Hurley ,
I could use a little more info to help you out.
Could you run the script again and after it fails run the "__Collect User Logs" scipt in the track data utilities package.
This will place a zip file on your desktop.
Upload it to your preferred file sharing service (DropBox, Google Drive, etc) and post the link here.
Thanks!
//CS// - BIn reply toJames_Hurley⬆:Brandon @brandonmakesmusic
Hi Chris, just jumping in on this thread. I'm having the same issue. Here are my user logs after running the script. Thanks in advance!
Best,
BrandonChad Wahlbrink @Chad2023-12-07 16:14:10.968Z
Hey @brandonmakesmusic,
The issues you are seeing are likely related to running macOS Sonoma. Unfortunately, SoundFlow and Avid Pro Tools do not currently officially support macOS Sonoma.
There are specific issues with popup menus in Pro Tools, which make workflows like the ones featured in Chris's Track Data Utilities not work as expected on Sonoma.
You can read a response from Christian regarding Sonoma here:
Sonoma Issues #post-3Chris Shaw @Chris_Shaw2023-12-07 16:45:46.504Z
As Chad has stated - it's a problem w/ Sonoma.
Hopefully, once PT is approved for Sonoma this will resolve itself.- In reply toChad⬆:BBrandon @brandonmakesmusic
Thank you all for the help. Unfortunately, I am stuck on Sonoma since I just purchased a new machine. Fingers crossed that Avid supports Sonoma sometime this month. Looking forward to using Soundflow in the future.
Best,
BrandonKitch Membery @Kitch2024-03-07 22:57:27.026Z
Hi @brandonmakesmusic,
I'm pleased to let you know that SoundFlow now supports using Pro Tools on macOS Sonoma.
To get full Sonoma support, SoundFlow 5.7+, Pro Tools 2024.3+ and macOS Sonoma 14.3+ are required.
You can download SoundFlow 5.7.0 today from our website at https://my.soundflow.org
Read more at https://soundflow.org/docs/getting-started/install-soundflow/system-requirements](https://soundflow.org/docs/getting-started/install-soundflow/system-requirements)Chris Shaw @Chris_Shaw2024-03-07 23:25:59.391Z
Also, make sure to update Track Data Utilities to the newest version - 2.0.64