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I want to delete my Stream Deck from SoundFlow, every time I open SF, your logo appears and I can't use S Deck

By Adrian Tello @Adrian_Tello
    2023-11-27 11:05:03.733Z

    I want to delete my Stream Deck from SoundFlow, every time I open SF, your logo appears and I can't use S Deck

    System Information

    SoundFlow 5.5.0

    OS: darwin 21.6.0

    ProductName: macOS
    ProductVersion: 12.7.1
    BuildVersion: 21G920

    Steps to Reproduce

    1. Open SF (With Avid License)
    2. I lost the control of my Stream Deck and your logo appears

    Expected Result

    I just wanna delete my Stream from SF

    Actual Result

    Always the same....

    Workaround

    No

    Other Notes

    Links

    User UID: b9vdOHYtoOVZgOzbEukwdHoEzPP2

    Feedback Key: sffeedback:b9vdOHYtoOVZgOzbEukwdHoEzPP2:-NkFS32G_JOcmJ2PSmC6

    Feedback ZIP: NgN9nGDHQ9mjVQg6NXbu3P1OObJXwRTY/u5ZL4YlRG04o9dWgoASWC01f6mgnPZr+/9dGlRB+42XFLLBLnAuawDIVn1qgoKioWpflNFxJgpSjn88enJNOjbtrc8dqn83m7BD27I0VztniChbdzXCQLLQXymjrh0gS2oRVutIhg9Gf9qia7jsTVTSmiVqhMB3ea1kxh4/JjWSbfZISSTqBN2e+n7n8IldNsx5oUqklWru5VeBYaOb3ngGMgSWryE/cSuCOe3EgbLTr+AxRYA1pso1PPlD+gYs+0pe0pNRgdLyYfaixtKWdk2lZRcad7SF5bK1Q2krmcvqBYWQHJG+/A==

    Solved in post #2, click to view
    Reply
    • 1 replies
    1. Christian Scheuer @chrscheuer2023-11-27 11:09:44.679Z

      Hi Adrian,

      Thanks for reaching out here. You can learn how to manage the SoundFlow <> Stream Deck integration here:

      https://soundflow.org/docs/how-to/stream-deck/setting-up#setting-up-sound-flow-with-stream-deck-devices

      Essentially, to not use SoundFlow's direct integration, click the SF icon, then choose Set up Stream Deck, then use Set up with the Stream Deck app.

      Please note that we don't recommend doing this as it's much, much more difficult to set up correctly this way - the article I linked to has more information about why that is.

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