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Pick UI not working in PT 2023.12

By Mike Wax @mikewax
    2023-12-18 16:46:05.784Z

    PT just released 2023.12, and just wanted to log an issue i was seeing with the Pick UI element.

    It still is able to "pick" the element, but the red shading is completely off.
    Here's a screenshot of me trying to click on the New Memory Locations window. Notice how the red selection is off to the side.

    This happens with any element inside Pro Tools that i try to pick. You cannot see my mouse in the screenshot, but it is hovering over the Memory window.

    Thank you!!

    Solved in post #3, click to view
    Reply
    • 7 replies
    1. S
      SoundFlow Bot @soundflowbot
        2023-12-18 16:46:09.548Z

        Thanks for contacting SoundFlow support.

        Please note, that the best way to get help with a script, macro or other content installed from the Store or content that you've made yourself, is to select the script/macro, then click the red Need help button, and then click "Get help with this script or macro".
        By using this method, we will get access to more information and so should be able to help you quicker.
        You can read more about how this works here: bit.ly/sfscripthelp

        If you're seeing an error that isn't related to scripts or macros, and you think this is a bug in SoundFlow, please file a Help/Issue bug report.
        You can see how to do this by going to bit.ly/sfhelpissue

        Reply
        1. In reply tomikewax⬆:
          Christian Scheuer @chrscheuer2023-12-18 18:59:48.624Z

          Hi Mike,

          This can happen sometimes if the screen/monitor layout changed since SF was last restarted. Have you tried restarting SoundFlow to see if it helps?

          ReplySolution
          1. Christian Scheuer @chrscheuer2023-12-18 19:02:26.222Z

            To get further help, please use the Help/Issue method so we have your log files - see here for more:
            https://soundflow.org/docs/help#help-issue

            Reply1 Like
            1. Mike Wax @mikewax
                2023-12-18 20:53:33.742Z

                Thank you, @chrscheuer!

                Good old fashioned restart seems to fix the issue.
                I will make sure to use the Help/Issues area in the future.

                Thank you again!

                Reply3 Likes
            2. S
              In reply tomikewax⬆:
              SoundFlow Bot @soundflowbot
                2023-12-18 19:01:49.212Z

                This report was now added to the internal issue tracked by SoundFlow as SF-991

                Reply
                1. S
                  In reply tomikewax⬆:
                  SoundFlow Bot @soundflowbot
                    2024-02-01 03:12:26.765Z

                    The linked internal issue SF-991 has been marked as Done

                    Reply
                    1. Christian Scheuer @chrscheuer2024-02-01 03:12:45.100Z

                      This will be fixed in SoundFlow 5.6 :)

                      Reply
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