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Having issues with basic Audiosuite preset macro(s)

By Gregory Vilfranc @Gregory_Vilfranc
    2023-12-22 20:29:25.294Z

    I followed instructions from this thread (Audiosuite Presets) and the basic function of the macro works: opening a specific audiosuite plugin. The issue occurs when attempting to have it select the designated preset menu path, which I tested with two different plugins with the same result: The macro clicks the menu drop down, but never clicks on the preset.
    Not sure if this helps, but I'm running Pro Tools Ultimate on a Mac Studio on OS 14.1.2 (Sonoma).

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    • 4 replies
    1. S
      SoundFlow Bot @soundflowbot
        2023-12-22 20:29:27.934Z

        Thanks for contacting SoundFlow support.

        Please note, that the best way to get help with a script, macro or other content installed from the Store or content that you've made yourself, is to select the script/macro, then click the red Need help button, and then click "Get help with this script or macro".
        By using this method, we will get access to more information and so should be able to help you quicker.
        You can read more about how this works here: bit.ly/sfscripthelp

        If you're seeing an error that isn't related to scripts or macros, and you think this is a bug in SoundFlow, please file a Help/Issue bug report.
        You can see how to do this by going to bit.ly/sfhelpissue

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        1. In reply toGregory_Vilfranc⬆:
          Kitch Membery @Kitch2023-12-22 21:23:38.448Z

          Hi @Gregory_Vilfranc,

          Thanks for reaching out.

          Unfortunately, right now we don't Support Sonoma. Please see the SoundFlow's system requirements https://soundflow.org/docs/getting-started/install-soundflow/system-requirements

          Not yet supported versions:
          14.x Sonoma: We are currently testing with macOS Sonoma. We have detected issues in Pro Tools related to using SoundFlow with Pro Tools on macOS Sonoma, so we recommend staying on macOS 12 or 13 for now. The issues in Pro Tools need to be fixed on the Avid/Apple side. We are working actively to make sure that SoundFlow will support Sonoma once Pro Tools does. See here for known issues with Pro Tools on Sonoma

          We'll keep you posted once Sonoma support has been added.

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          1. In reply toGregory_Vilfranc⬆:
            Gregory Vilfranc @Gregory_Vilfranc
              2023-12-24 15:54:44.237Z

              Thanks for the prompt response, Kitch! I think I can do without the extra step of selecting presets so I'll be sure to remove that from the order of operations. Everything else but that seems to be working.

              Happy Holidays to you and yours and thanks again for taking the time to respond!

              Reply1 Like
              1. In reply toGregory_Vilfranc⬆:
                Kitch Membery @Kitch2024-03-07 23:03:09.611Z

                Hi @Gregory_Vilfranc,

                I'm pleased to let you know that SoundFlow now supports using Pro Tools on macOS Sonoma.

                To get full Sonoma support, SoundFlow 5.7+, Pro Tools 2024.3+ and macOS Sonoma 14.3+ are required.

                You can download SoundFlow 5.7.0 today from our website at https://my.soundflow.org

                Read more at https://soundflow.org/docs/getting-started/install-soundflow/system-requirements](https://soundflow.org/docs/getting-started/install-soundflow/system-requirements)

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