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Izotope RX SEND with entire selectiono continuous file, 0 handle

By Joaquin Pesce @Joaquin_Pesce
    2024-01-02 18:51:10.181Z

    Hello, how are you? im getting trouble when using the send to RX macro for Protools. When i use the "processing Handle Lenght" option, i cant turn it down from 5 to 0 because when the "entire selection" and "Continuous file" is set, is imposible to modify and i get an error. I think it could help to tell the script to modify first the handle lenght, and then change the other parameters. Unfortunately, i can't change this since i don't have the option like in another scripts. It would be great for me to be able to change this because i'm constantly changing between this 2 setups in RX connect:

    • Entire selection, continuous file, 0 processing handle length
    • Individual files, Clip by clip, 5 seconds of processing handle lenght.

    I hope we could fix this.

    Thank you very much!
    Joaquín

    Reply
    • 7 replies
    1. Kitch Membery @Kitch2024-01-02 19:21:31.539Z

      Hi @Joaquin_Pesce,

      I'm sorry you are experiencing this.

      Have you updated the iZotope Package to the latest version? (The most recent version is 1.1.3).

      If after updating the package the issue continues please log a report via the Help/Issue workflow from the SoundFlow icon up by the clock. That way I'll get the information I need to troubleshoot the issue further.

      Thanks in advance. :-)

      Reply1 Like
      1. In reply toJoaquin_Pesce⬆:
        Kitch Membery @Kitch2024-01-02 19:22:55.470Z

        It would also be great if you could provide a screenshot of the preset you're using for the command.

        Reply1 Like
        1. J
          In reply toJoaquin_Pesce⬆:
          Joaquin Pesce @Joaquin_Pesce
            2024-01-03 17:56:38.150Z

            Hi @Kitch

            Entire selection one:

            clip by clip, individual files one

            I've updated the izotope package to the last version. Anyway, i am still having this issue, the only thing that changed is that now i don't receive the error message.
            This presets im using right now. the problem with this setting is that doesn't change te processing handle length. when i change from clip by clip to entire selection i need it to change the processing handle lenght from 5 to 0. if i set -5 in the entire selection i get an error. I suppose that the problem is from te order of actions in the script, because when you have the setting "create individual files" and "entire selection" you can't change the processing handle mode, its disabled. But when you have "create continuous files" and "entire selection" you can. I think the script is trying to change the Processing Handle Length when it's imposible to change.

            Sorry for my english, im form Argentina. Hope you could understand me.

            Thank you!

            Reply
            1. Kitch Membery @Kitch2024-01-03 20:09:03.976Z

              Thanks for this information, @Joaquin_Pesce

              I'll take a look at this and see if I can reproduce and fix the issue. :-)

              Reply1 Like
              1. In reply toJoaquin_Pesce⬆:
                Kitch Membery @Kitch2024-01-03 20:11:31.278Z

                PS Your English is great. :-)

                Reply1 Like
                1. JJoaquin Pesce @Joaquin_Pesce
                    2024-02-06 18:54:46.820Z

                    Hi Kitch! how are you? have you find any solution to this? I couldn't find it myself.

                    Thank you
                    Joaquin

                    Reply
                2. J
                  In reply toJoaquin_Pesce⬆:
                  Joaquin Pesce @Joaquin_Pesce
                    2024-03-08 00:06:53.242Z

                    Hey, how are you? still having this problem.

                    Reply
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