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Eucontrol Dock ipad quits after creating new macro

By @Ed_Hokam
    2024-03-01 06:50:21.157Z

    Recently (without any upgrades) when I create a new macro or delete a macro ipad eucontrol app quits and I just have to click the eucontrol on the ipad again and it’ll reinstantiate no problem.

    Mac M1 2021, Ventura, Soundflow 5.4.8, streamdeck MKII, Eucontrol 4.16.0.10.3 version 2023.6.0.103. Ipad is hardwired via ethernet to adaptor connected to Mac studio and streamdeck is also connected via a usb extender (over Cat6) through a usb extender

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      @Ed_Hokam
        2024-04-08 21:05:27.775Z

        Anyone have any ideas why? My next move is to upgrade Eucon.. or is it something to do with IP addresses?

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        1. In reply toEd_Hokam⬆:
          Christian Scheuer @chrscheuer2024-04-09 06:42:03.157Z

          Hi Ed,

          To get technical help with this, please follow the steps here so we have more complete access to your log files:
          https://soundflow.org/docs/help#help-issue

          Please be aware you're on a pretty old version of Soundflow. We recommend downloading the installer for 5.7.7 here:
          https://my.soundflow.org/

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