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SoundFlow menu icon red...

By Dean Landon @Dean
    2024-03-25 20:20:25.925Z

    SoundFlow menu icon red...

    System Information

    SoundFlow 5.7.6

    OS: darwin 23.4.0

    ProductName: macOS
    ProductVersion: 14.4.1
    BuildVersion: 23E224

    Steps to Reproduce

    I can't repro this, but there are times when I boot up my Mac, the SoundFlow menu icon is red which prevents it from working properly and the iPads are unusable for about 10 minutes, after which the SF menu icon turns grey. Is this normal?

    Expected Result

    I expect the SF menu icon to be grey after booting up the Mac.

    Actual Result

    The SF menu icon is red for about 10 minutes.

    Workaround

    The workaround is quitting SoundFlow and relaunching it.

    Other Notes


    Links

    User UID: S45xHsbBfQb9iI0ItOGS2OnVpod2

    Feedback Key: sffeedback:S45xHsbBfQb9iI0ItOGS2OnVpod2:-NtrGMcwNwAvtZUyqa5I

    Feedback ZIP: 5cDWsFDyAywxsaitxYBdopR3AkqaH5F+C94dB1mak/phjz+HoLatD65aNJUgrXhsM8xOtiyB4Wp5bhE6KNQIOWeOvhiCJanGUp5tQ11ZEUUVSxSnyO3cd7yTUXRWEN+9SzqoJ6LJCBjbHKq3S5mlCpBCCqiDTSacBH/cXs4PVchqan4dPPAUziga0q1Y9DkZlPXrK45wN9LLheYz+hf7r5uEk9cx26Ln2rdMfa+cpjEof62uWgEssmNdiYwSjly3gu8TIQtpnW7G1FsJ6tJVxD+RBAbk4CEnyjxzCYjkSCKWjgIMCRTlnrqkDHtdi0TTE1SbUTeoVTwdkZV3489bvg==

    • 2 replies
    1. Hi Dean,

      Thanks for letting us know. I can see from your log files that this is the PACE driver taking an incredibly long time to load (over 5 minutes). SoundFlow can't start before the PACE driver is running, unfortunately.

      Perhaps try reinstalling your iLok License Manager from ilok.com to see if it helps. But beyond that, there's not much we can do on the SoundFlow side except perhaps forwarding this to PACE.

      1. DDean Landon @Dean
          2024-03-25 21:11:15.243Z

          Hi Christian,

          That's interesting. I didn't know about the PACE driver taking over 5 minutes to load.

          I'll try reinstalling it.

          Thank you.