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"Send to RX" isn't working with version 5.7.7.

By Rhett Samuel Price @Rhett_Samuel_Price
    2024-04-04 03:51:17.693Z

    Title

    "Send to RX" isn't working with version 5.7.7.

    What do you expect to happen when you run the script/macro?

    As requested,

    It is supposed to send individual clips of multiple clips selected to iZotope for processing.

    When I press the "Send to RX" button, I expect either the single clip, or two, three or up to 10 clips selected to be sent to RX.

    This does not happen, especially if I do not pre-select "create individual files" and "clip by clip" in the menu item boxes 1 and 2.

    Are you seeing an error?

    I get an error message that says, "Could not open popup menu (RX Connect: Sent to iZotope: Line 272)

    What happens when you run this script?

    I can't be more direct. Unless I "pre-select": "Create individual files" and "clip by clip" for menu windows 1 and 2 respectively, I get the error message.

    If I don't run any other Audiosuite plugin, and press the "Send to RX" button, the macro runs without a problem. BUT, as soon as I run it after using another Audiosuite plugin, like I don't know, choose anything, and then try to send a file or files to RX, the error message pops-up again and I have to manually choose "create individual files" and "clip by clip" and press the "Send" button on the popup window itself to send it to RX.

    How were you running this script?

    I used a Stream Deck button

    How important is this issue to you?

    5

    Details

    {
        "inputExpected": "As requested,\n\nIt is supposed to send individual clips of multiple clips selected to iZotope for processing.\n\nWhen I press the \"Send to RX\" button, I expect either the single clip, or two, three or up to 10 clips selected to be sent to RX.\n\nThis does not happen, especially if I do not pre-select \"create individual files\" and \"clip by clip\" in the menu item boxes 1 and 2. ",
        "inputIsError": true,
        "inputError": "I get an error message that says,  \"Could not open popup menu (RX Connect: Sent to iZotope: Line 272)",
        "inputWhatHappens": "I can't be more direct. Unless I \"pre-select\": \"Create individual files\" and \"clip by clip\" for menu windows 1 and 2 respectively, I get the error message.\n\nIf I don't run any other Audiosuite plugin, and press the \"Send to RX\" button, the macro runs without a problem. BUT, as soon as I run it after using another Audiosuite plugin, like I don't know, choose anything, and then try to send a file or files to RX, the error message pops-up again and I have to manually choose \"create individual files\" and \"clip by clip\" and press the \"Send\" button on the popup window itself to send it to RX.",
        "inputHowRun": {
            "key": "-MpfwmPg-2Sb-HxHQAff",
            "title": "I used a Stream Deck button"
        },
        "inputImportance": 5,
        "inputTitle": "\"Send to RX\" isn't working with version 5.7.7."
    }

    Source

    //Preset converted to script
    
    
    //Invoking preset "Default" of template "RX Connect: Send to iZotope" in package "iZotope RX"
    sf.soundflow.runCommand({
        commandId: 'user:cl57rzt16000nrq10fns16dg1:clfcc3z6t0000pf101nxwbiha',
        props: {
            inputMode: "mono mode",
            processingInputMode: "clip by clip",
            processingOutputMode: "create individual files",
            rxConnectVersionName: "Latest Available Version",
            selectionReference: "playlist",
            useInPlaylist: true,
        },
    })
    

    Links

    User UID: XWbksG0UXMYCLSaHNNZ6iQHCF5P2

    Feedback Key: sffeedback:XWbksG0UXMYCLSaHNNZ6iQHCF5P2:-NubDrmzwAWCZLzsnRCN

    Feedback ZIP: O1lRJ/x39ERDu+m/YeevvIlIJEU8eSFLBLPTAHilVe2WP9RwTtsRngIiXAc76z2pM+7+t01qdOiQkgzCoZ/QzM/3N5S0uBcf+V2PtF7CgjqcZ8IBiUNEbY2S+JrEtxI3mXvaOzdE4hiemgsiPvO4piLcLtKuLuAzX/Elbz7upmm1ikQL14qIY0kUf2Ssk/LnRfOaxuLIAa1F731r0LobO4jusoIxVETIbSiDvUVD21D8u6js9WsSxnTg5CgcF1M1c6hANQ77ibD6FlsI6g2kALXdNj8XeHhVMuJAf4TKb0YfrZya1BDUO48espdaPzibgAi7Gwm8FM6K9xjywNLx84/RTIqI4kcITeuDnvoAVM0=

    • 3 replies
    1. S
      SoundFlow Bot @soundflowbot
        2024-04-04 03:51:19.275Z

        Thanks for posting a question or an issue related to the 'iZotope RX' package.
        This package is made by @Kitch. We're auto-tagging them here so that they will hopefully be able to help you.

        1. Kitch Membery @Kitch2024-04-04 03:57:51.028Z

          Hi @Rhett_Samuel_Price,

          Let me know if upgrading to Pro Tools 2024.3 does not fix the issue. :-)

          1. R

            Hi Kitch,

            Thus far, the issue seems to be resolved.

            Thanks!