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I cant get commands on stream deck

I cant get commands on stream deck

System Information

SoundFlow 5.7.7

OS: darwin 22.6.0

ProductName: macOS
ProductVersion: 13.6.1
BuildVersion: 22G313

Steps to Reproduce

  1. I try to choose or make a trigger for a deck with random result

Expected Result

To see the chosen deck on the streamdeck

Actual Result

Either the logo is there nothing happen or the protools random deck when I try to choose another deck, logic eg

Workaround

No

Other Notes

I can't find a place where basic use or setup for using already made decks are explained


Links

User UID: rLkb6voxEdX0j9vuhPNEQPEXSDW2

Feedback Key: sffeedback:rLkb6voxEdX0j9vuhPNEQPEXSDW2:-Nuc4cl-lu586hmRh-Yq

Feedback ZIP: AnRqie3yfhXQQFpNHV+gOuFhcqPhJFYmUcAh0BKJDanvCCac0XqTyq3fcmnHYpJdK5cIDH+AFhhQCI62/oW0sX1H/EjAilmihhs2TCVMdmYt3fhsnGDcsyeEL/UnLQUdEinqpAL60iQJycIXc555nzu7OlHikKqqagu1WthQC00VjKHSvofDKP+SyQ6L5fOZ3kfR3jvHVaAun88LiQvoQ0ywnOkl8l/Yv1oZMdqBTTedNp9ryBjAMDFDK1wcDJa7ZdqHE2xoh3hvAUIzMf77jh/64bZZYMEpbiF2ujtKvRTtUbLj51t6QRHorFD9+Mzk7Mm5c5bWzG3TsX8F0LWXvg==

  • 1 replies
  1. Hi Kristian,

    Thanks for reporting here. If nothing happens on your deck, or if clicking buttons on your Stream Deck doesn't work as expected, it's likely to be a problem with power delivery to the Stream Deck - you can see more about troubleshooting that here:

    https://soundflow.org/docs/help/stream-deck

    If the problem is about assigning the right device to the Deck and/or the right triggers, you can learn more about this here:

    Admittedly, this is a very old video, but hopefully, it shows off some of the basics.

    If you'd like more help, please share more specific steps you're taking for which decks.