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Can't PICK UI Element with RX 11

By olafnoise @olafnoise
    2024-05-16 16:24:01.299Z

    Hi,
    It seems that the UI elements in RX 11 are not "pîckable" anymore
    The same issue occurred when RX 10.2 was released (see my post from dec 2022: "Can't PICK UI Element with RX 10.2"

    When I try to pick up a tool, I get the following message: "Could not pick UI element: Could not find UI element at the specified position"

    thanks for any help

    Ølaf

    Solved in post #11, click to view
    Reply
    • 12 replies
    1. Kitch Membery @Kitch2024-05-16 21:56:09.984Z

      Thanks for reporting this. :-)

      I'm yet to install RX 11 but I'll log this internally so we can take a look asap.

      Reply
      1. S
        In reply toolafnoise⬆:
        SoundFlow Bot @soundflowbot
          2024-05-16 21:56:20.458Z

          This issue is now tracked internally by SoundFlow as SF-1196

          Reply
          1. In reply toolafnoise⬆:
            Christian Scheuer @chrscheuer2024-06-08 22:36:43.355Z

            Hi @olafnoise,

            Thanks for reporting this. When I test with RX 11 here, picking works fine. Can you provide some more detailed steps and/or a screen recording?

            Reply
            1. O
              In reply toolafnoise⬆:
              olafnoise @olafnoise
                2024-06-09 08:52:09.729Z

                Hi Christian

                Thanks for your reply
                It seems that things changed again with RX 11.1
                I could get some picking (but a bit randomly) on the selection tools (time, freq ...)
                but it fails again on the other tools (lasso, brush ...)
                I start the picking in SF, get RX to turn red as expected, but when I hover the pointer over the tool, the icon shows that it is selected in RX but the pic red symbol doesn't appear.
                Sorry, but I'm not sure how to post a screen recording on the forum

                Jean
                Monterey 12.7.5 on a Intel Mac Pro / SF 5.7.7

                Reply
                1. Oolafnoise @olafnoise
                    2024-06-09 09:11:24.787Z

                    OK, it's much easier with keyboard shortcuts than picking ... sorry

                    Reply
                    1. Christian Scheuer @chrscheuer2024-06-09 09:15:46.572Z

                      No worries :) But I'm still keen to figure out what's wrong.

                      Reply
                    2. In reply toolafnoise⬆:
                      Christian Scheuer @chrscheuer2024-06-09 09:13:12.517Z

                      Sorry, but I'm not sure how to post a screen recording on the forum

                      You can share a link to Google drive / dropbox :)

                      Reply
                      1. In reply toolafnoise⬆:
                        Christian Scheuer @chrscheuer2024-06-09 09:39:09.132Z

                        It works just fine on my end to select all of the tools using the picker, so we'll need more details / a screen recording to dive into this. Please also make sure to send us a Help/Issue report after you've made the error occur, so we can take a look at your log files.

                        See here how:

                        https://soundflow.org/docs/help#help-issue

                        Reply
                        1. Oolafnoise @olafnoise
                            2024-06-09 09:41:44.814Z

                            You can find a screen recording here. HTH :-)
                            https://u.pcloud.link/publink/show?code=XZ3uRs0ZtfFsM2bB2Xb8DXLcKtfwCJfb8Gjk

                            Reply
                            1. Christian Scheuer @chrscheuer2024-06-09 11:09:03.702Z

                              Ah, I see the problem. You'll need to Cmd+tab to iZotope RX for the picking to work :)

                              ReplySolution
                              1. Oolafnoise @olafnoise
                                  2024-06-09 11:51:09.760Z

                                  Ah great !!
                                  Thank you very much ! didn't know that
                                  The fact that the RX app is focussed when you hover on the window bar is confusing

                                  Reply1 Like
                          • S
                            In reply toolafnoise⬆:
                            SoundFlow Bot @soundflowbot
                              2024-06-11 17:31:15.964Z

                              The linked internal issue SF-1196 has been marked as Done

                              Reply
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