Sound flow keeps going off line, after re install takes forever to start
Sound flow keeps going off line, after re install takes forever to start
System Information
SoundFlow 5.7.7
OS: darwin 21.6.0
ProductName: macOS
ProductVersion: 12.7.4
BuildVersion: 21H1123
Steps to Reproduce
- have re installed ver 5.7.7 ( was already on 5.7.7, on a mac 12.7.4)
- re started after install.
Expected Result
it to work. my internet is fine, wife watching netflicks, but i cant work
Actual Result
did not work, once app open says ' offline' after long start up
Workaround
have re installed ver 5.7.7 ( was already on 5.7.7, on a mac 12.7.4) re started after install. no luck
Other Notes
i seem to waste a lot of time wishing app would works as advertised
Links
User UID: nd1Ljv8IdvcMPlWQRihpRZT19jG2
Feedback Key: sffeedback:nd1Ljv8IdvcMPlWQRihpRZT19jG2:-NygYlJeSHz5j5TtzTQ3
Feedback ZIP: jpeiZeXCR8Ua/u9UcQ1npK4oZWzPvDOyJNUaMJXX4E0ZNpXnprmDaZD0ttzIrIcYYTyqsUghtLyZxEysMt/q5dhu2zrUIyrrEuKvHkDgeut2WL0diJ9lhCrZGot9RKVXxnR76DojmQN4X5WhrjQrIeHQUv13jZykvH0OdsGOS0emfVjdYjTWIPmtYvs37TYeS9tJ4cMFN06JXPSj6zTq2K5H5dxpFkSMi/6Q1z0LuqLtkYdr1d+fjiM8vNHN6iIVHnQp6r1by6StUsTvX8fXQvLSV1Nxp2jAVL5xJMdCaDREOg/Wvc+eTXSh/6M9cmSrmpSKL5linst56uufwl62+bvt+5Sm7wmqBPe8Umld9eI=
- Christian Scheuer @chrscheuer2024-05-24 22:47:15.406Z
Hi Jonathan,
I'm sorry to hear you're having trouble using SoundFlow. Are you by any chance using SF behind a firewall or VPN?
When looking through your log files I see quite a bit of non-normal events occuring, for example what looks like attempts at launching the app several times when it's already running (for example if you're using multiple macOS users at the same time). It could also be for other reasons, but it does appear that the app was unable to start a few times in a row due to an old process still lingering on (or being logged into another macOS account at the same time). A restart of your computer should generally fix that - or, you could run this in Terminal to make sure to clean up any old processes if something went bad:
pkill -9 SoundFlow sfbackend
From logs from the past few days the behavior looks more normal.
Would you be able to provide a full screen recording of the behavior you're seeing so we can correlate what you're experiencing more with what's going on in the log?