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Can't create Generic Knob Command Presets

By Rhys May @Rhys_May
    2024-07-03 15:35:52.754Z

    In 'Knob Commands' (Soundflow - Basics) Opt+Dragging an existing preset into 'My Presets' doesn't duplicate it in the folder, nor does the 'Add New Preset' button work under 'Generic Knob Commands', the New Preset pop up appears, but nothing happens after typing a preset name and clicking OK?

    • 3 replies
    1. S
      SoundFlow Bot @soundflowbot
        2024-07-03 15:35:55.749Z

        Thanks for contacting SoundFlow support.

        Please note, that the best way to get help with a script, macro or other content installed from the Store or content that you've made yourself, is to select the script/macro, then click the red Need help button, and then click "Get help with this script or macro".
        By using this method, we will get access to more information and so should be able to help you quicker.
        You can read more about how this works here: bit.ly/sfscripthelp

        If you're seeing an error that isn't related to scripts or macros, and you think this is a bug in SoundFlow, please file a Help/Issue bug report.
        You can see how to do this by going to bit.ly/sfhelpissue

        1. In reply toRhys_May:
          Kitch Membery @Kitch2024-07-03 19:28:03.461Z

          Hi @Rhys_May,

          Can I get you to log this issue via the Help/Issue workflow? That way we'll get access to log files and other information so we can investigate the issue further.

          You can see how to do this by going to bit.ly/sfhelpissue

          Thanks in advance. :-)

          1. R
            In reply toRhys_May:
            Rhys May @Rhys_May
              2024-07-04 07:38:36.122Z

              Done, thanks Kitch!