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Soundflow/Streamdeck stops working when I put my mac to sleep

By Samuel Bassani @Samuel_Bassani
    2024-07-07 21:54:49.454Z

    Soundflow/Streamdeck stops working when I put my mac to sleep

    System Information

    SoundFlow 5.7.8

    OS: darwin 21.3.0

    ProductName: macOS
    ProductVersion: 12.2.1
    BuildVersion: 21D62

    Steps to Reproduce

    1. Pro Tools open with no sessions opened
    2. Put mac on sleep mode
    3. Return

    Expected Result

    Soundflow should keep working as usual

    Actual Result

    Soundflow stops working

    Workaround

    Restart the computer

    Other Notes

    Links

    User UID: C6O8OXcMeRQ00iMRh6IYE4Kv2M43

    Feedback Key: sffeedback:C6O8OXcMeRQ00iMRh6IYE4Kv2M43:-O1EBJLGXVA2ArZ2B_98

    Feedback ZIP: 1reotx0yaMNj+LT1kB0PNINJmDS/AIlj1BHxaPIOFTogKrGLqYsP9kIRpWmR6A2TxlP2yodASIkaocRwN1AzIHOCf1Rdq853sdrIkTknH+E15OnHmQ6qsJsXKvvnA774fP7TJA26lcZk1tNCjLHcpSA/PvyCyOqFEeE7BbZeMA4np3Y5lufBGHwwgQliMnucprwbb8KQlo3VU1kkxvjpAJmWGhjeUmqH+lXEa+IjsaO/wfErSAJtBtxLeGDbQ+c7Ri+F7qUwcikuxJ5Boq8rm/ofrxycfL8LK+qM5WwyUMAn+zVajyYBr9BBMqTn8F3F/ZIVEIB78mYFWAy2pEwT4V5uIL58zH+RFsOWXnXwE2M=

    Reply
    • 1 replies
    1. Christian Scheuer @chrscheuer2024-07-08 11:06:57.450Z

      Hi Samuel,

      Thanks for reporting here. Have you tried restarting SoundFlow in the cases where this happens?

      I'd also start by referencing our Stream Deck troubleshooting guide here:
      https://soundflow.org/docs/help/stream-deck

      Usually, these kinds of issues have to do with power surges on startup when Stream Decks are used on hubs. If a lot of devices come on at the same time when your computer wakes from sleep, this could cause a power surge which leaves the Stream Decks unresponsive.

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