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Issue: Could not select display menu item

By Curtis Macdonald @Curtis_Macdonald
    2024-07-09 19:44:17.981Z

    Hello and thank you for sharing all your great scripts!

    In your previous version I was able to get nice object rotations up to 7.1.4, and it worked great! But now on Pro Tools 2024.6 and Spanner 4 I can't get a 9.1.6 Spanner to Object conversion to work. Error messages appear at random on various channels, saying that it cannot location a certain automation lane, for example:

    Could not select display menu item: 'pan: height' (Spanner to Object Converter: Line 139)
    Could not open popup menu
    Popup menu was not found
    Popup window was not found after waiting 2000 ms

    Has something changed with the newest Pro Tools?

    Thank you and appreciate the help!
    Curtis

    Reply
    • 10 replies
    1. S
      SoundFlow Bot @soundflowbot
        2024-07-09 19:44:20.852Z

        Thanks for posting a question or an issue related to the 'Sree - Dolby Atmos' package.
        This package is made by @Sreejesh_Nair. We're auto-tagging them here so that they will hopefully be able to help you.

        Please note, that the best way to get help with a script, macro or other content installed from the Store is to select the script you installed, then click the red Need help button, and then click "Get help with this script or macro".
        By using this workflow, the developer of the package will get access to more information so they'll be able to help you quicker.
        You can read more about how to best get help in this article: bit.ly/sfscripthelp

        Reply
        1. In reply toCurtis_Macdonald⬆:
          Curtis Macdonald @Curtis_Macdonald
            2024-07-10 23:18:22.748Z

            I believe this is a similar problem: Pro Tools v2024.3.1 menus disappear when Soundflow (v5.7.7) is running/paused (OS 14.4.1) #post-4

            related to how PT is handling menus.

            Reply
            1. S2
              In reply toCurtis_Macdonald⬆:
              Sreejesh Nair @Sreejesh_Nair
                2024-07-12 07:07:49.097Z

                Hi @Curtis_Macdonald . Can you check now? I have updated the package and added a wait and a scroll to view for this. It works on my system now.

                Reply1 Like
                1. Curtis Macdonald @Curtis_Macdonald
                    2024-07-13 15:04:05.944Z

                    Thanks for the support, Sreejesh!! Big fan of your work and contributions! I've learned a lot from the posts on your blog!

                    I'm running v3.3.1 of your Sree - Dolby Atmos package and getting the same results. Is there a newer version that you've published?

                    Thanks again!
                    Curtis

                    Reply1 Like
                    1. S2Sreejesh Nair @Sreejesh_Nair
                        2024-07-14 09:50:47.860Z

                        Thank you! You need to update. The latest version is 3.4.0

                        Reply
                        1. Curtis Macdonald @Curtis_Macdonald
                            2024-07-14 21:29:12.065Z

                            Thanks Sree! I see the Pro Tools Editing script has been published as 3.4.0 but the Dolby Atmos package is still 3.3.1 in the SoundFlow Store.

                            Reply
                            1. S2Sreejesh Nair @Sreejesh_Nair
                                2024-07-15 03:13:24.312Z

                                If you click on that it should show 3.4.0. For some reason it hasnt refreshed the version number in the store. Maybe a bug on that end I think. Let me know if you could see it. Also make sure you have Soundflow 5.8 installed.

                                Reply1 Like
                                1. Curtis Macdonald @Curtis_Macdonald
                                    2024-07-15 16:54:56.766Z

                                    Hmm I'm still only seeing the package as 3.3.1. @chrscheuer can you please help confirm that 3.4.0 is indeed published and available as an update?

                                    Thank you!
                                    Curtis

                                    Reply
                                    1. Christian Scheuer @chrscheuer2024-07-15 22:51:25.146Z

                                      Yes, 3.4.0 is up - you may have to restart SoundFlow as the Store contents are cached.

                                      Reply1 Like
                            2. In reply toSreejesh_Nair⬆:
                              Curtis Macdonald @Curtis_Macdonald
                                2024-07-16 20:12:43.968Z

                                This worked great! Thanks so much Sree! :)

                                Reply1 Like
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                                with handling this problem
                              • @Curtis_Macdonald marked this topic as Done 2024-07-16 20:13:02.518Z.
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