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Midi note sent randomly to Pro Tools when ever soundflow is running.

By Emil Isaksson @studiomollan
    2024-07-10 23:06:09.856Z

    Midi note sent randomly to Pro Tools when ever soundflow is running.

    System Information

    SoundFlow 5.8.0

    OS: darwin 23.5.0

    ProductName: macOS
    ProductVersion: 14.5
    BuildVersion: 23F79

    Steps to Reproduce

    1. open instrument track
    2. Insert Keyskape and load any preset (i've been using a random acoustic piano)
    3. the lowest available note is randomly played back. C -2 octave. WAAAAAAY down in the piano roll.

    Expected Result

    To only ear the notes I'm playing or editing. (I'm only hearing it with Spectrasonics Keyskape, probably because thats the only instrument im aware of that plays back those low notes.)

    Actual Result

    Random low , C -2, note playing.

    Workaround

    to manually delete the notes after record pass. Or quit soundflow.

    Other Notes

    Here's a screen recording i made. https://www.dropbox.com/s/4wixhe6bxzlxztv/Skärminspelning 2024-07-11 kl. 00.56.26.mov?dl=0
    And here's a screenshot of the midi editor.
    https://www.dropbox.com/s/8xmz3n0xfn5ycli/Skärmavbild 2024-07-11 kl. 00.59.52.png?dl=0

    Something that might be of interest here is that I'm getting quite a few warning messages about lost HUI peripheral in PT.
    Have gone through my active commands in soundflow and nothing apparent that should be causing this.
    Stop running commands does not help


    Links

    User UID: GmAPKsMwLzMmvttNECCwmk2OIQt1

    Feedback Key: sffeedback:GmAPKsMwLzMmvttNECCwmk2OIQt1:-O1TtPbETloYYPk5V7lh

    Feedback ZIP: nI1aS5GLiwbb6wuxLDly4P4TwFp7XlJv4ineUsfzT5gN8U65YLcYEtQY7k123KWIaavSRjpe4Iy8iCArWhNAn+fEjkgJAyQ+XxlLca/6HhK0s5ejJSmjinlv018rF1K/oZlYK7RpoNz32tMGxnYJ8C9weNGOiyS8lJvl6RSaosdNqqYMaWpHxtQoAkl+Lnd2nXhrfpnv2yPuDwCtTxwuDila2F7TuEDyQWsDxDUsDMUIyqjP53Q6UVqZrbaduy0DeNhH/1EM8Hm3VBAtCt/MRwYjzIuQzkimQmapTi6rxjz563K7qfpCjBpssnaHVG+KU2Eeh4ERA3es7IApTdxLHCJ0o3ONazNpj5z3nr25sE4=

    • 17 replies
    1. S
      Emil Isaksson @studiomollan
        2024-07-10 23:10:10.589Z

        Just tried another instrument and got the same result. Model 84 by Softube.

        1. Kitch Membery @Kitch2024-07-10 23:29:13.983Z

          Hi @studiomollan,

          This seems very unusual indeed.

          Do you mind if I take a look at your account to make sure there are no commands sending midi messages?

          As a possible troubleshooting step, can you unplug any MIDI devices you have connected to your computer and see if the MIDI still appears in the recording?

          1. SEmil Isaksson @studiomollan
              2024-07-10 23:34:01.289Z

              No problem. Do I need to do anything?

              1. Kitch Membery @Kitch2024-07-10 23:35:43.195Z

                Thanks,
                No need to do anything... I shall take a look.

              2. In reply toKitch:
                SEmil Isaksson @studiomollan
                  2024-07-10 23:35:18.810Z

                  Just noticed that the issue goes away if I remove the SoundFlow HUI emulation in pro tools peripherals.

                  1. Kitch Membery @Kitch2024-07-10 23:36:50.082Z

                    Ahh, thanks, that's good to know.

                  2. In reply toKitch:
                    SEmil Isaksson @studiomollan
                      2024-07-10 23:36:53.686Z

                      I have no midi devices plugged in. Just using the virtual "Midi Keyboard" in PT just now.

                  3. In reply tostudiomollan:
                    Kitch Membery @Kitch2024-07-11 00:06:46.689Z

                    Hi @studiomollan,

                    Unfortunately, I'm unable to reproduce the C-2 MIDI note triggering on my system.

                    I'll log this so that @chrscheuer can investigate further when he has a chance.

                    Thanks for your patience.

                    1. S
                      In reply tostudiomollan:
                      SoundFlow Bot @soundflowbot
                        2024-07-11 00:07:22.415Z

                        This issue is now tracked internally by SoundFlow as SF-1359

                        1. In reply tostudiomollan:

                          This is likely the HUI integration. If you set Pro Tools to listen to all MIDI devices and you don't let it ignore the HUI input, then this could happen. The fix is just to make sure your instruments don't listen to the HUI device.

                          1. The reason is that HUI communicates over MIDI and the HUI protocol requires a "heart beat" to be sent approximately every second as a low note event. This is why it sounds like this.

                            Note, you'd have the same problem if you were using an external (physical) HUI device and set up your instrument/MIDI tracks to listen to that.

                            1. In PT, you can go to Setup -> MIDI -> Input Devices and choose which input devices you want your tracks to record from. Note that if you deselect SoundFlow's HUI emulation here, then you will lose access to the few features that rely on it (very very few features, and they have fallbacks so they'll still work just a bit slower).
                              Either that, or set the input of your instrument tracks to the specific MIDI device you want to record from instead of "All devices".

                              1. SEmil Isaksson @studiomollan
                                  2024-07-11 09:22:04.174Z

                                  When I deselect SoundFlow HUI output in midi - input devices. I get constant "Pro tools is unable to communicate with HUI" - warnings. AND automation mode commands stop working.

                                  1. You would also need to remove the HUI configuration in Setup -> Peripherals -> MIDI / HUI, otherwise it'll keep trying to connect to it.

                                  2. In reply tochrscheuer:
                                    SEmil Isaksson @studiomollan
                                      2024-07-11 11:00:22.954Z

                                      I was able toe produce the issue on my other computer as well now. SO: Is there another way of controlling the automation modes that with the HUI emulation? If I could get that to work I would just deselect Soundflow HUI in MIDI input devices.

                                      1. In reply tochrscheuer:
                                        SEmil Isaksson @studiomollan
                                          2024-07-11 11:45:14.445Z

                                          Got it to work without HUI now, don't know how. Started working after I created a couple of additional tracks in my session.
                                          Yes, al little slower without HUI but works.

                                      2. In reply tochrscheuer:
                                        SEmil Isaksson @studiomollan
                                          2024-07-11 09:16:55.315Z

                                          Ok. Strange I never had this issue on my other computer (old Mac Pro 5,1)
                                          So the workaround is to select the actual midi keyboard you are using when recording, and "ALL" as input.