No internet connection
  1. Home
  2. Support

iPad will not work unless connected to the internet?

By PAUL CARDEN @PAUL_CARDEN
    2024-08-13 21:20:31.311Z

    ipad will NOT work unless connected to the internet?

    System Information

    SoundFlow 5.8.0

    OS: darwin 22.6.0

    ProductName: macOS
    ProductVersion: 13.6.7
    BuildVersion: 22G720

    Steps to Reproduce

    1. ipad is plugged directly into Mac Mini which is plugged directly into the internet, and yet the ipad will not work. Should I be using Streamdecks instead???

    Expected Result

    x

    Actual Result

    x

    Workaround

    Other Notes


    Links

    User UID: Xg82SYvRgtQfGkC5Hqa7HdO14Ea2

    Feedback Key: sffeedback:Xg82SYvRgtQfGkC5Hqa7HdO14Ea2:-O4CbH_6tOVwTyGH85SZ

    Feedback ZIP: ZvUFKzawWF/uKW6zWW9v7tX2hEgOHtKNxmwOjuNyt8wbcwDhIy+qsLcSzgU2tvksdl5EMSuLcAB1hG3zHtYhcNw2zSkS+oer+1XPu/F4oATbPF6veZfY5ml6CyFEHV5UiGKWQJ4BR6OqU6PsvJ/fW3hUYiIWweEL90h/DOQyVBtMoWGvqbhjw7TmOAASGtoUAEWI26YPgl0EsK/ypaySmIDAEzz1bgBKNO1Eye82HJlvskRF66urQjZrFov/aWYThIpXtgUG78X1T7GiyAn4RY6SBKbU/xKwyfzu85kZtQrt5s14zBe+M3zmBZZ0p7FFVdZtf8X11/7TK8Bm0ASfLg==

    • 5 replies
    1. Kitch Membery @Kitch2024-08-13 21:29:58.060Z

      Hi @PAUL_CARDEN,

      Thanks for reaching out.

      Right now, using iOS and Android devices with SoundFlow requires a Wi-fi connection. If direct connectivity to iOS devices is a feature you'd like to see added in a future version of SoundFlow, please make a request in the Ideas Section of the SoundFlow user forum. That way, it will be logged for consideration in a future update.

      Please note that SoundFlow requires an active internet connection.

      You can read more in our System Requirements.

      https://soundflow.org/docs/getting-started/install-soundflow/system-requirements

      1. In reply toPAUL_CARDEN:
        Kitch Membery @Kitch2024-08-13 21:32:45.577Z

        To learn how to display Decks on iOS and Android Devices, check out our video on how to do so from our "Learning SoundFlow" playlist on YouTube

        1. Kitch Membery @Kitch2024-08-13 21:35:13.135Z

          Hi @PAUL_CARDEN,

          Try the steps in the video, although not tested, it may be able to connect without the iPad being on wifi. :-)

        2. In reply toPAUL_CARDEN:

          Hi Paul,

          What Kitch said is true for older versions of the iPad app, but on newer versions, it generally should work to download images etc. from the Mac, not via the internet.
          You may need to set up your iPad to be in flight mode to force it to connect via the cable.

          1. It would help if you can provide more details on exactly what you're seeing on the iPad to better understand which part is not working.

            Please note, for iPads to connect to the Mac, they'll need to be discoverable via Bonjour (zero config networking). This generally means using the same wifi router between your iPad and Mac. However, we've had success making this work via a tethered USB connection instead, but it does seem to work more reliably if the iPad is set to flight mode, so it doesn't use a separate wifi connection.

            (Note, this has to do with the iPad and Mac connecting to each other, and is not related to cloud/internet connectivity).