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Avid Edition

By m @m23
    2024-09-18 20:44:20.305Z

    AVID EDITION NOT SHOWING UP ON DECK. I USED THE 30 DAY TRIAL BEFORE I KNOW ABOUT THE AUVID EDITION. NOW AFTER ACTIVATING THE AVID EDITION, THE STREAM DECK IS NONRESPOSIVE WHEN TRYING TO SHOW DECK ON THE DEVICE.

    System Information

    SoundFlow 5.8.1

    OS: darwin 22.4.0

    ProductName: macOS
    ProductVersion: 13.3.1
    BuildVersion: 22E261

    Steps to Reproduce

    Expected Result

    IT WORKING IN THE BASIC FORM

    Actual Result

    ONLY SONDFLOW LOGO IS SHOWN ON DEVICE.

    Workaround

    Other Notes


    Links

    User UID: IIf2LVt4wqSunq3w9u2FLE0Whwy1

    Feedback Key: sffeedback:IIf2LVt4wqSunq3w9u2FLE0Whwy1:-O75sE_f8lvJG-d5Ym3r

    Feedback ZIP: GJrAihGIWy9rAg7M9GSMnQxUKabd3owdQDrdUvoxAmL21hM78yuCQuLd6EYJmoMdF4Vb7Xlbp27/exK9QBikR64/8Ey3Cu8+OJvej/UVV4AE4/LKmgGKQmZAaQMTyU/Esqr/kSCCCnJ18u5xZ6zo9cpxy9tK6AywQbW65rRwheZJZ0Z5XY0PQWXHAsxlete76WV5dGRl7+1d9aoTnSDbexbaF7PJ5o6aoIJk7yJfc9f3sOfhBl4FIWzNkt++Cet4d/BwU9XOZNSZblJ/FWHMFt7RdUM3mcPBDPCYev7chI4nkkFSxyRyfKEmwMAIYqF+wlEz9fp2saM0QKao2uot1oLViQIuECHbrSYTukm/ZDQ=

    • 1 replies
    1. Kitch Membery @Kitch2024-09-18 20:48:55.505Z

      Hi @m23,

      Thanks for reaching out about this.

      The Avid Edition is a feature-reduced version of SoundFlow that we're giving away for free to give access to the basic features of the platform. Stream Deck support is not included in the Avid Edition. You can see more about the Avid Edition offer here:
      https://soundflow.org/avid

      And you can compare what's available in the different editions here:
      https://soundflow.org/pricing/personal

      If you're interested in an annual subscription to SoundFlow Cloud Pro, please be in touch via our website chat on soundflow.org or via support@soundflow.org and we can help you get started.