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Plugin Button broken - PT 2024.10.1

By Adam David Smith @AdamDavidSmith
    2024-12-17 22:59:31.331Z

    After updating to ProTools 2024.10.1 the "Automation Button: Plugin Automation" command stopped working. The other buttons (volume, mute, etc...) still work normally. On my stream deck, the plugin button appears greyed out. When clicked, SF throws the following error

    17.12.2024 16:53:37.98 [Backend]: !! Command Error: []:
    Couldn't locate the UI for AxPtAutomationWindowButton with expression sf.ui.app('com.avid.ProTools').. (Automation Button: Line 218)

    MacOS 13.7.1
    ProTools 2024.10.1
    Soundflow 5.9.1 (was also happening in 5.8.0)

    Any ideas?

    • 2 replies
    1. S
      SoundFlow Bot @soundflowbot
        2024-12-17 22:59:34.527Z

        Thanks for posting a question or an issue related to the 'Pro Tools Automation' package.
        This package is made by @chrscheuer. We're auto-tagging them here so that they will hopefully be able to help you.

        Please note, that the best way to get help with a script, macro or other content installed from the Store is to select the script you installed, then click the red Need help button, and then click "Get help with this script or macro".
        By using this workflow, the developer of the package will get access to more information so they'll be able to help you quicker.
        You can read more about how to best get help in this article: bit.ly/sfscripthelp

        1. In reply toAdamDavidSmith:

          Hi Adam,

          Please try manually upgrading to 5.10.1 - I believe this was fixed in that build :)

          https://soundflow.org/account/downloads