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Hi, Soundflow is not opening in my system since recently, could you please help me? Please find attached a picture of the screen it shows. Apple M1 8GB Sequoia 15.3 Best, Massimo

By Massimo @Massimo
    2025-03-10 19:08:26.556Z

    Hi, Soundflow is not opening in my system since recently, could you please help me? Please find attached a picture of the screen it shows. Apple M1 8GB Sequoia 15.3 Best, Massimo

    System Information

    SoundFlow 5.10.1

    OS: darwin 24.3.0

    ProductName: macOS
    ProductVersion: 15.3
    BuildVersion: 24D60

    Steps to Reproduce

    1. turn on sound flow
    2. log in

    Expected Result

    normal window

    Actual Result

    blurred image, empty screen

    Workaround

    Other Notes


    Links

    User UID: eHV8jrfdl1QcFoRzUnhNKv6zqkC3

    Feedback Key: sffeedback:eHV8jrfdl1QcFoRzUnhNKv6zqkC3:-OL0SKZv9ROCbDrugtuU

    Feedback ZIP: x9t8VWaspkyeWhw7wtvo0ZbAmw7RRPEcnfC6CiRtCQCWU4CB+dTexzCKnW9rh16B87xmHAjF4/yc9iF8+GYOy8aIFdVnbBMvYs9zqzOHKvX0Cdg7qmBm03arvF3VPtO0mwvXkHcePTcFbErDLiFIlZh0tarJ9npmMG9ro/106y02DdnBDQTlfj8RVR5W7fNP55ZVpTkfWKr2J7zMeFGrNra4BypdiHJmEsCnNKZvksfb5c2hVECUuIidVb5MLHcv2okb3pVTJkratHKQCg/eHt4lmvZYzF6U9hbY0J711wN3X/+q5uL6RH+fNK2zhCnCT/8EvUBw7pXhgkxEAnv8SA==

    • 1 replies
    1. Kitch Membery @Kitch2025-03-10 19:15:56.376Z

      Hi @Massimo

      Thanks for posting here.

      It looks like you may need to do a hard reset of SoundFlow...

      To perform a "hard reset" of SoundFlow, please perform the following actions in order:

      • Quit SoundFlow entirely (SF Menubar app icon by the clock -> Quit).
      • Open the Terminal Application.
      • Run this in Terminal: Type pkill -9 SoundFlow and press Enter. (This will quit all SoundFlow processes if any are still active).
      • Delete SoundFlow from the Applications folder and Empty the Trash.
      • Run this in Terminal: Type tccutil reset All org.soundflow.sfsx and press Enter. (This )
      • Restart the computer
      • Install the latest version of SoundFlow from soundflow.org
      • You should be prompted to grant Accessibility permissions in System Settings > Privacy & Security > Accessibility.
      • Unlock the Privacy & Security if prompted.
      • Once Accessibility access has been granted, click the "Step #3" button in the SoundFlow startup window.
      • Click "Open SoundFlow" in the top left of the SoundFlow Menubar app.

      This will not change any of your commands, scripts, decks, or other information stored with SoundFlow. All of your data is stored in the cloud. This process only removes the app and resets all permissions for macOS.

      If helpful, please see the video in the following post:
      tccutil reset Video Demonstration

      If the issue persists, please let us know. :-)