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By Zac Imperial @Zac_Imperial
    2025-03-26 05:02:40.661Z

    offline

    System Information

    SoundFlow 5.10.2

    OS: darwin 20.6.0

    ProductName: macOS
    ProductVersion: 11.6.6
    BuildVersion: 20G624

    Steps to Reproduce

    1. setup new command on deck

    Expected Result

    Command should run properly

    Actual Result

    Dialog box saying "You're offline"

    Workaround

    Other Notes


    Links

    User UID: mmxot29uEKRWKuaydBgs1xV0Fjh2

    Feedback Key: sffeedback:mmxot29uEKRWKuaydBgs1xV0Fjh2:-OMFpBTYVpD8E1yBOJNR

    Feedback ZIP: tgdXhYQFNDXxFLfdfjXTK4mpth/WHW0c5y2SYc4vRAe/1f4xWFCYeFPeOcuM0UNKB8cS2gZdkPT7xTlpjBbUgCroMlYc+f/qcDTYTgdRMhIMoKamjKNKNj916uLvqCYDSZ/HXL5vZ749Y0gTkivFXn+7D39cdpm3OFHsDq3eK+kM8V577k3XaqTv99nsmCrB4UOtk2HdZg8xSE6sgayIUhS+PfDlXZU48iTrMWTsovNd38COM9Wz7cCQk6Q8yBuysovY5xkNPeg1Enb0Fv+UVMKb2TJOiCPLjmyxQ3aoZVLQPEvkJ8QxRj8fT3pXu+/C4UX0Y0ZBC6AjkDMhLQxWYLs3pLyc0/50xSmUOlsjTsE=

    • 3 replies
    1. Hi Zac,

      I'm sorry to hear that you encountered this error. Was the error message intermittent / temporary, or do you continue to have problems using your account?

      1. ZZac Imperial @Zac_Imperial
          2025-03-26 17:39:03.468Z

          Hi,

          I'm continuing to have the problem. There's also another problem I'm trying to fix, but I'm wondering if it has to do with the same concern. The error message would pop up even when I was trying to name something on my deck. Additionally, the Soundflow icon in the top corner would not light blue.

          1. Hi Zac,

            Yikes, that doesn't sound good. Is it only that specific deck that causes the problem?

            Could you let me know which deck it is? If you can give us permission to make a copy of the settings in your account, we can try to investigate where it goes wrong.