No internet connection
  1. Home
  2. Support

I'm trying a Chris's script to Spot multiple files to Original Time Stamp and it doesn't work properly. I'm getting a message to upgrade my account.

By Khonnor Wallace @Khonnor_Wallace
    2025-03-27 14:24:08.837Z

    I'm trying a Chris's script to Spot multiple files to Original Time Stamp and it doesn't work properly. I'm getting a message to upgrade my account.

    System Information

    SoundFlow 5.10.2

    OS: darwin 23.6.0

    ProductName: macOS
    ProductVersion: 14.7.3
    BuildVersion: 23H417

    Steps to Reproduce

    1. Copy the script to my Default package
    2. Run Command

    Expected Result

    Spot each file to its Original Time Stamp

    Actual Result

    It doesn't work maybe because of a license problem I'm not sure.

    Workaround

    Other Notes

    this is the log:

    27.03.2025 15:19:31.49 [Backend]: Logging error in action (01) MetadataReadAction: Your subscription doesn't allow this feature
    Maybe you need to upgrade or start a trial?
    Access denied: Missing scope Action_Metadata for action MetadataReadAction

    27.03.2025 15:19:31.52 [Backend]: !! Command Error: Spot Multiple Files to Original Time Stamp [user:default:cm8rcwecv0000w710qw6dnxmn]:
    Your subscription doesn't allow this feature
    Maybe you need to upgrade or start a trial?
    Access denied: Missing scope Action_Metadata for action MetadataReadAction


    Links

    User UID: o2kUot2FyrhXPplGnUfq5ZYw4li1

    Feedback Key: sffeedback:o2kUot2FyrhXPplGnUfq5ZYw4li1:-OMMzHqCKeydy7OFGZbP

    Feedback ZIP: OOkm4qjAQOg7ruL45PhId+iiZdTdol7PFVvrXF7b9uhkw0pwUEZ3i+tVS9WZNJa63o+1D/BpW8QVA+lhBfioNwPmNWwup2X6UhvWB/AW6+aJ9sgHqH6ZLYdLY7ewE0Bjqn4A3cXd5SrVtACv222Z+huH6GBTQYJ+ktMi6I4JGzKQzlbTVpAbA09Rt08vx+Y+AV9KgPXg/7oe7HXU43+GOPGXNMGT1rl/X4RdrGulAfWualzVhaWAPQSqo6fs5pC8BQtkEC/0tNnZoqiSYW2TL0qb055Hf+8zihJdoDhUTtvlT6y1RyH05qmw/NoNiAVkzk9fjQH7boYWDRA0Ktryeqfa1/kNtLHoipZmlA5pvBQ=

    • 2 replies
    1. Chad Wahlbrink @Chad2025-03-27 14:50:20.007Z

      Ah, I see now.

      It looks like you are trying to run this script from @chrscheuer:
      How to spot multiple files using the spotFile action

      Christian would have to confirm, but I think sf.metadata and sf.ui.proTools.spotFile are currently deprecated objects/actions in the API, so that script is not currently usable. I assume other commands in your account are running okay?

      1. In reply toKhonnor_Wallace:
        Khonnor Wallace @Khonnor_Wallace
          2025-03-27 14:57:35.953Z

          Thanks for the reply Chad!! Yeah!! I have checked that the sf.metada and sf.ui.proTools.spotFile doesn't exist anymore... everything else is working properly. I'll try other approach for this!! Thanks a lot!!