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Avid Edition Insert Presets for Bypass and Activate not functioning (PT 2024.10.12 - macOS Sequoia)

By James Beeson @James_Beeson
    2025-04-24 17:08:17.508Z

    Title

    Avid Edition Insert Presets for Bypass and Activate not functioning (PT 2024.10.12 - macOS Sequoia)

    What do you expect to happen when you run the script/macro?

    I expect the insert in slot 1 of the selected track to toggle between active and deactivated states

    Are you seeing an error?

    The preset fails to perform the function - instead a Pro Tools context menu appears

    What happens when you run this script?

    The preset trigger the same dialog as if I were clicking on an empty insert slot (to add a plugin) or changing the plugin on an existing slot

    How were you running this script?

    I used a keyboard shortcut within the target app

    How important is this issue to you?

    5

    Details

    {
        "inputExpected": "I expect the insert in slot 1 of the selected track to toggle between active and deactivated states",
        "inputIsError": true,
        "inputError": "The preset fails to perform the function - instead a Pro Tools context menu appears",
        "inputWhatHappens": "The preset trigger the same dialog as if I were clicking on an empty insert slot (to add a plugin) or changing the plugin on an existing slot",
        "inputHowRun": {
            "key": "-Mpfwh4RkPLb2LPwjePT",
            "title": "I used a keyboard shortcut within the target app"
        },
        "inputImportance": 5,
        "inputTitle": "Avid Edition Insert Presets for Bypass and Activate not functioning (PT 2024.10.12 - macOS Sequoia)"
    }

    Source

    //Preset converted to script
    
    
    //Invoking preset "Insert 1" of template "Toggle Insert Active on Selected Track" in package "Pro Tools"
    sf.soundflow.runCommand({
        commandId: 'user:ckp49i4j60000a2100yfwywgf:ckoyc047u000nua10eehf9up4',
        props: {
            insertNumber: 1,
        },
    })
    

    Links

    User UID: lJGUxtX64mQtqiZEv3crPGKQcoL2

    Feedback Key: sffeedback:lJGUxtX64mQtqiZEv3crPGKQcoL2:-OOclNKmZEBBlIzy4pt7

    Feedback ZIP: jpdd7m0WdtfXJnbk5ZLqD1iCq2V3WXfKwl5vnXSLlY29OTexd+1ToB5zR922tswclOpz0rEC/qXgHMTTnRPAwudQPi/ejoR/2uY7FJnuowY2i0MSjyGzeQU2RaVBeKVGA5LcAd7Yo75Eq7EwUlbgX84jarL+eYw9vsguUr85USYvCbUxuFbgY0Z2raWndu/FKpXb2naFtK2IS/He6c9grtM9fpWgNbcz2p+TnujpzkcWveegJ29+aP5KribSquvEeBftFp+JxZAQ5k4imTCU9qtmhsI81WRXQeLkpuw/kJ2n8alngY9Nl+pzJFCyBu2U4w1F6LFBpY8tiNO8GDeBrJADehRVigbKXTmU09Y3DXg=

    • 7 replies
    1. J
      James Beeson @James_Beeson
        2025-04-24 17:57:11.499Z

        I've confirmed that Tooltips are enabled (as per known issues document here) and that displays do not have separate spaces.

        1. In reply toJames_Beeson:
          Kitch Membery @Kitch2025-04-24 21:57:19.407Z

          Hi @James_Beeson

          I'm sorry you're experiencing this issue with this.

          Can you tell me more about how and when you are running this macro?

          What is the Keyboard shortcut you have assigned to the macro?
          Are you in the Edit or Mix window when you run the macro?
          Is the selected track in view when you run the macro?

          Thanks in advance.

          1. JJames Beeson @James_Beeson
              2025-04-26 09:46:58.822Z

              Hi @Kitch

              Triggering via a keyboard shortcut (checked for uniqueness) in the mix window of Pro Tools with the track selected and in view.

              1. In reply toKitch:
                JJames Beeson @James_Beeson
                  2025-04-26 09:48:10.978Z

                  Keyboard shortcut used is ctrl-option-command + numeric keypad 1-10(0) (for each insert slot)

                  1. Kitch Membery @Kitch2025-04-30 21:12:52.407Z

                    Hi @James_Beeson

                    Sorry for the delay getting back to you.

                    There are a couple of things that stand out here that may be causing the issue.

                    You mentioned that you are in the Mix window. Right now, SoundFlow commands are designed to be run in the edit window.

                    There is also a chance that the keyboard modifiers you're using to trigger the preset could be conflicting with the Pro Tools shortcut for bypassing inserts, so it might be good to try using a different combination that's not in conflict with the Pro Tools keyboard shortcut. Try using "Shift+1" instead.

                    I hope that helps. :-)

                    1. JJames Beeson @James_Beeson
                        2025-05-01 09:01:11.426Z

                        Thanks Kitch - I must have missed the bit in the documentation where is says SF doesn't work in the mix window.

                        Using the stock presets, the macro to open the plugin in an insert slot works in both Mix and Edit windows.
                        The stock macro to enable/disable and bypass an insert only works in the edit window - which itself seems strange.

                        1. Kitch Membery @Kitch2025-05-01 16:46:51.292Z

                          Hi @James_Beeson

                          Yes I can understand how this may seem strange. However, opening/closing an insert only requires a programatic element click, but toggling the bypass state requires a modifier key to be held down with a mouse click, therefore it needs to be visible when doing so.

                          I hope that make sense. :-)