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How to stop Soundflow from taking over Stream Deck and uninstall/disable the integration?

By Rob Byers @Rob_Byers
    2025-08-05 15:37:29.953Z

    Hello,

    I used Soundflow's direct integration with Stream Deck for a project and it was excellent. Now that project is complete and I want to go back to using the Stream Deck without the Soundflow integration (not even via the Stream Deck app).

    Essentially, I want to go back to using the Stream Deck in its normal state and wish for Soundflow to no longer be aware of the Stream Deck.

    How can I disable the Soundflow -> Stream Deck integration?

    Best,

    Rob

    Reply
    • 6 replies
    1. Chad Wahlbrink @Chad2025-08-05 16:39:38.668Z

      Hi, @Rob_Byers,

      Thanks for the question.

      You can go to the "Set up Stream Deck" section of the app here:

      And then click the "go back" button:

      Click "Setup your devices with Stream Deck app":

      Finally, click "Restart SoundFlow":

      This will release the Stream Deck, and you can then set up your Stream Deck with the Stream Deck app as desired.

      Reply
      1. MMegalobass @Megalobass
          2026-01-28 10:03:41.198Z

          Hi,
          I've the same problem, I don't want to use SoundFlow with Stream Deck anymore. But I don't see the same thing.
          When I click to the "Set up Stream Deck", the SoundFlow windows is opening and ask me for a subscription.
          I've no access to any settings.
          I'm with the free version after a test period offer by Avid.
          Thank for your help.

          Reply
          1. Chad Wahlbrink @Chad2026-01-30 03:15:59.705Z

            Thanks, @Megalobass,

            We are now tracking the issue with the inability to select "Use Stream Deck app" on a free account. As a workaround, I've extended your trial by 14 days to allow time to update your Stream Deck configuration.

            If you have any further issues with this, don't hesitate to contact support@soundflow.org.

            See more here:
            I installed Soundflow through Pro Tools, using with Stream Deck, 30 day trial ran out, now on Stream Deck I only have like the big Soundflow Logo, can't access any of my regular decks, how can I undo #post-5

            Reply1 Like
            1. MMegalobass @Megalobass
                2026-01-30 06:36:03.811Z

                Thank you, all is back to normal and running well.
                And thanks for the support and quick response.

                Reply1 Like
          2. R
            In reply toRob_Byers⬆:
            Rob Byers @Rob_Byers
              2025-08-06 14:42:28.127Z

              Thank you! This worked, with a couple modifications (for those who may find this post down the road).

              Once you click "Set up Stream Deck" you then have to click in to "Use your devices directly from SoundFlow" and then "Restart SoundFlow." That will enable you to get to the Stream Deck Devices page where you can click "Go Back" (though I don't remember if it took me directly there or if I had to click back in to "Use your devices directly from SoundFlow," I think it was the latter).

              Thank you very much, I'm back in business.
              -R

              Reply1 Like
              1. Chad Wahlbrink @Chad2025-08-06 15:36:00.204Z

                Glad that worked for you!

                Cheers,
                Chad

                Reply
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