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AI assistant doesnt hear my mac microphone

By Hunter Crowley @Hunter_Crowley
    2025-11-20 08:40:12.044Z

    Title

    AI assistant doesnt hear my mac microphone

    Content type

    package

    Content name

    Save As New Mix Version

    Content package

    Version info

    OS: macOS 15.6.0
    SoundFlow: 6.0.1
    Pro Tools: 25.10.0.144

    What do you expect to happen when you use the package?

    sound flow ai assistant doesnt hear my microphone

    Are you seeing an error?

    What happens when you use the package?

    no audio inputing to AI assistant

    How were you running this package?

    Other

    How important is this issue to you?

    5

    Details

    {
    "textExpected": "sound flow ai assistant doesnt hear my microphone\n",
    "textWhatHappens": "no audio inputing to AI assistant\n",
    "inputHowRun": "Other",
    "inputImportance": 5,
    "textTitle": "AI assistant doesnt hear my mac microphone"
}

    Source

    false

    Links

    User UID: lYA0OZn9zWYRyftpe2Gfc3ingcq2

    Feedback Key: sffeedback:lYA0OZn9zWYRyftpe2Gfc3ingcq2:-OeVPx5azt57qjhB8Iau

    Feedback ZIP: tPmKK6nXIe3Soj/QKnX9Bf7z85lleAYoRhUTC2vHwE6hhSUZNsBWc++caz91M0KkXvt1Zee+22roNjX7sMVgWf/Ce/CUia4BG7pbiLVJgdmBnowzFoTMONoc+Gu9IT18UwMUNZK/y7kTjeKZkkJEFLHQYJr9gE7YfTV+OEfKvVmo8imGlTwBe1jh+NncVSkF66rt8ffw6+rRO/DU2fL+YoJCENOXXOlytgDOQ5RemrxWda0kmeov1ckdE67Qj3GWC/sUcY5BNRWXmUjzgYzg1DYkpLrzWhusJ3n1uIUdXCxlMvAnd/3AOYS6RosKS+SoGI9CiQ37bCo9GWyWtxNmWw==

    Reply

    Linked from:

    1. Pro tools AI assistant doesn't hear my Mac microphone
    • 26 replies

    There are 26 replies. Estimated reading time: 8 minutes

    1. Kitch Membery @Kitch2025-11-20 18:24:45.510Z

      Hi @Hunter_Crowley

      Thanks for reaching out, and I’m sorry you’re having trouble using your mic with Session Assistant.

      For SoundFlow to receive audio input from your microphone, the mic signal needs to show up in System Settings > Sound > Output & Input, under the Input tab.

      Could you check that panel and confirm whether the microphone signal is registering there?

      Thanks in advance.

      Reply1 Like
      1. HHunter Crowley @Hunter_Crowley
          2025-11-20 21:04:58.421Z

          Yes indeed there is adjustable live signal coming into my Mac in the computer sound preferences input tab .the mic is connected via usb.
          When I click on the microphone tab in sound assistant no commands appear in the assistant request window

          Reply
          1. Kitch Membery @Kitch2025-11-21 01:25:26.298Z

            Thanks @Hunter_Crowley

            As a troubleshooting step, can you try restarting Pro Tools and possibly a system restart, to see if that fixes the issue? If not, please let me know.

            It might also be worth updating to SoundFlow 6.0.3 from soundflow.org/account/install to see if that fixes the issue. :-)

            Reply
            1. HHunter Crowley @Hunter_Crowley
                2025-11-21 01:52:24.980Z

                I tried restart and I’m on the most current sound flow 6.03

                Reply1 Like
                1. Kitch Membery @Kitch2025-11-21 18:10:36.811Z

                  Hi @Hunter_Crowley

                  Thanks for the extra troubleshooting.

                  We'll need to review your SoundFlow logs more to see if we can work out what's going on.

                  Can you tell me a bit about your microphone's input setup? ie. What audio interface are you using? What channel is your microphone on? Are you using any routing software such as Loopback, etc?

                  If you've got another option for mic input, are you able to make it work on that?

                  Reply
                  1. HHunter Crowley @Hunter_Crowley
                      2025-11-21 18:18:49.004Z

                      It’s a measurement mic I use to calibrate the room eq wizard plugged in directly via usb
                      I see signal in the sound input window in Mac preferences setup

                      Reply1 Like
                      1. Kitch Membery @Kitch2025-11-21 18:35:11.787Z

                        Thanks for that, much appreciated. That seems like quite a direct signal chain.

                        I've logged this so it can be reviewed further.

                        Thanks for your patience on this.

                        Reply
                      2. In reply toKitch⬆:
                        HHunter Crowley @Hunter_Crowley
                          2025-11-21 18:19:31.265Z

                          I will pull the log asap

                          Reply
                          1. Kitch Membery @Kitch2025-11-21 18:35:56.696Z

                            No need.. Your SoundFlow logs are already attached to this report. :-)

                            Reply
                        • In reply toHunter_Crowley⬆:
                          Kitch Membery @Kitch2025-11-21 18:23:43.861Z

                          You can also check that you have Microphone Permissions enabled in "Privacy & Security" in System Settings:

                          Can you confirm that this is enabled?

                          If it's not enabled, then I get this as input:

                          Reply
                          1. HHunter Crowley @Hunter_Crowley
                              2025-12-02 22:23:20.039Z

                              as per the screenshot I sent above 10 days ago there is no sound flow option to enable Mac microphone

                              Reply
                      3. In reply toKitch⬆:
                        HHunter Crowley @Hunter_Crowley
                          2025-12-02 22:21:40.793Z

                          So its 12 days later no solution and I'm not able to use the microphone to prompt sound flow AI which was the whole point of me using it.

                          Reply
                          1. Kitch Membery @Kitch2025-12-02 22:25:57.938Z

                            Hi @Hunter_Crowley

                            I'm sorry that this issue has not been resolved. We have it logged to investigate further and will let you know once it has been addressed.

                            Thank you for your patience.

                            Reply
                            1. HHunter Crowley @Hunter_Crowley
                                2025-12-19 05:28:55.457Z

                                So its been a month and no reply or fix..Bummer I guess I'm ditching sound flow subscription

                                Reply
                                1. Kitch Membery @Kitch2025-12-23 01:00:56.288Z

                                  Hi @Hunter_Crowley

                                  Thanks for your patience. I understand how frustrating it is to be waiting this long without a resolution.

                                  The issue is logged internally and is still being investigated, and will be addressed as soon as possible.

                                  I'd not seen many of the follow-up messages to this thread. When replying, be sure to click the "Reply" button directly on the specific message you’re responding to and not the reply button at the top of the main thread... That way, the person you're replying to will get a notification. :-)

                                  Interestingly, the screenshot you provided showing that the System's microphone settings are missing an option for "SoundFlow", may be the underlying problem. I shall note this internally.

                                  Thanks again for taking the time to follow up.

                                  Reply
                                  1. Chris Shaw @Chris_Shaw2025-12-23 16:08:17.871Z

                                    You might try dragging the SF app itself onto the microphone preferences panel

                                    Reply
                                    1. HHunter Crowley @Hunter_Crowley
                                        2025-12-23 16:43:49.843Z

                                        I will try that
                                        Thank you

                                        Reply
                                        1. In reply toChris_Shaw⬆:
                                          HHunter Crowley @Hunter_Crowley
                                            2025-12-23 20:22:21.300Z

                                            This did not work.you cannot drag the SoundFlow app into that window.
                                            bummer I let the SoundFlow trial period expire and I will not be doing a paid subscription until this is fixed

                                            Reply
                                            1. Kitch Membery @Kitch2026-01-05 23:10:42.019Z

                                              Hi @Hunter_Crowley

                                              I'd love to troubleshoot this with you further.

                                              If you are available to jump on a Zoom call sometime, please reach out to me at support@soundflow.org, and we can set up a time.

                                              Thanks in advance.

                                              Reply
                                              1. HHunter Crowley @Hunter_Crowley
                                                  2026-01-06 04:27:42.431Z

                                                  Hi
                                                  That would be helpful although my trial sub has expired.
                                                  I didn’t start the paid sub because I felt the features I was wanting were not working yet.
                                                  I’m open to ideas
                                                  Thanks

                                                  Reply
                                                  1. Kitch Membery @Kitch2026-01-06 19:44:23.686Z

                                                    Thanks, Hunter,

                                                    Please reach out to me at support@soundflow.org, and we can set up a time. :-)

                                                    Reply
                                  2. S
                                    In reply toHunter_Crowley⬆:
                                    SoundFlow Bot @soundflowbot
                                      2025-11-21 18:12:10.635Z

                                      This issue is now tracked internally by SoundFlow as SF-3184

                                      Reply
                                      1. HHunter Crowley @Hunter_Crowley
                                          2025-11-22 16:25:43.357Z
                                          Reply
                                        • H
                                          In reply toHunter_Crowley⬆:
                                          Hunter Crowley @Hunter_Crowley
                                            2025-11-22 16:24:31.000Z

                                            there is no sound flow icon to click in the privacy/security microphone access window

                                            Reply
                                            1. H
                                              In reply toHunter_Crowley⬆:
                                              Hunter Crowley @Hunter_Crowley
                                                2025-12-02 22:24:01.557Z

                                                11 days later no solution.

                                                Reply
                                                1. Progress
                                                2. S
                                                  SoundFlow Bot @soundflowbot
                                                    2025-12-19 21:11:42.672Z
                                                    SoundFlow support ticket: SFSUP-36
                                                    Reply
                                                    Reply (discussion)