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Streamdeck always show Pro Tools Default deck, instead of my own custom deck that I also set the trigger to open when Pro Tools become active

By Tanapong Ounpigul @Tanapong_Ounpigul
    2026-01-14 15:25:16.650Z

    Title

    Streamdeck always show Pro Tools Default deck, instead of my own custom deck that I also set the trigger to open when Pro Tools become active

    Content type

    deck

    Content name

    TO-Augmented M&E Main Deck

    Content package

    TO-M&E QC

    Version info

    OS: macOS 15.7.3
    SoundFlow: 6.0.9
    Pro Tools: 25.12.0.127

    What do you expect to happen when you run the deck?

    I want my custom deck to always appear on my stream deck, when Pro Tools active, but right now it seem like it always switch to Pro Tools default deck instead.

    Are you seeing an error?

    I keep going back to the Pro Tools default deck instead of my custom deck

    What happens when you run the deck?

    I usually have my own custom deck that also trigger when Pro Tools becomes active, it use to work fine, until I update to Pro Tools 2025.12 and Soundflow 6.0.9.

    Right now the Pro Tools default deck always appear instead of my custom deck

    How were you running this deck?

    Other

    How important is this issue to you?

    5

    Details

    {
        "textExpected": "I want my custom deck to always appear on my stream deck, when Pro Tools active, but right now it seem like it always switch to Pro Tools default deck instead.",
        "textError": "I keep going back to the Pro Tools default deck instead of my custom deck",
        "textWhatHappens": "I usually have my own custom deck that also trigger when Pro Tools becomes active, it use to work fine, until I update to Pro Tools 2025.12 and Soundflow 6.0.9.\n\nRight now the Pro Tools default deck always appear  instead of my custom deck",
        "inputHowRun": "Other",
        "inputImportance": 5,
        "textTitle": "Streamdeck always show Pro Tools Default deck, instead of my own custom deck that I also set the trigger to open when Pro Tools become active"
    }

    Source

    //Unknown command type: deck
    

    Links

    User UID: 42ZWxVMONiSWnUoTsGMlMqkyQYf2

    Feedback Key: sffeedback:42ZWxVMONiSWnUoTsGMlMqkyQYf2:-Oix665WtDUtR7QYgfLn

    Feedback ZIP: O11YZXA/Y7xmUc4apUflvjHDuf3NIsBJJRUUMGPwL8mnPzq2b24AiUSWaOz1GwOrTs9NtDHrNMGmIHFIypM4gf/nsxvgWH/GDv7yCVQyrDbst92KqMtWE12BUEjvDKxg8gk3oFB0dXxrZLgzUiT1XNC78RzF6/rSjV6CX8MXqyguTrGNTH8zghDdz1v6xdwzBeFL4LLzXSQr6zdMGs+nheTUN1MPfBTddVSG9cY+L1g4qB2sxpgdUjPeoEeKmXDjsV+T4SUq44kB+Wps0rE+bLP6eIxQeBMWa9Zb7Mj2nT498H1SfHd+GiNI6dbYVgElMYIVTZhFi6WFnkQrodyy88wBY5jiNAQI+Sxxf+0eW68=

    • 3 replies
    1. Chad Wahlbrink @Chad2026-01-14 20:07:27.568Z

      Hi, @Tanapong_Ounpigul,

      It sounds like you may have run the "Set up SoundFlow with a Stream Deck" flow and clicked the "Install Content" button – or possibly – you ran this before we added this button, and the content was installed automatically.

      Regardless, you can follow the steps here to remove those other triggers. Let me know if that helps!

      1. @Chad thanks for quick reply, and it works!!, it seem like Pro Tools deck been active by the script that active deck when Pro Tools on. Thanks again.

        1. Chad Wahlbrink @Chad2026-01-19 21:26:05.970Z

          Hi, @Tanapong_Ounpigul!

          I'm glad that helped.

          Cheers