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Issue with creating SF track presets

By Antoine Dale Ash L'Homme @Antoine_Dale
    2020-06-25 09:51:24.584Z

    hello and sorry to jump in like this.

    I realy love the package you created but the first step wont work at all in my protools. I use protools 2020.3

    "create SF track presets" gets stuk at a point. see script error bellow!

    I did exactly what you said but it's not going all the way!

    25.06.2020 05:45:40.41 [Backend]: >> Command: 1) Create SoundFlow Track Presets [user:ckbrq1pse0000oi10znofibh7:ckavj79k7000f0z10ux013zln]

    25.06.2020 05:45:42.64 [Backend]: Clicking with mouse here: 71, 28

    25.06.2020 05:45:43.57 [Backend]: Clicking with mouse here: 153, 446

    25.06.2020 05:45:45.94 [Backend]: Logging error in action (01) WaitForPopupMenuAction: Popup window was not found after waiting 2000 ms
    Logging error in action (01) OpenPopupMenuFromElementAction: Popup menu was not found

    25.06.2020 05:45:45.94 [Backend]: Logging error in action (01) PopupMenuSelectAction: Could not open popup menu
    Error in line 30:
    Could not open popup menu (PopupMenuSelectAction)
    Popup menu was not found (OpenPopupMenuFromElementAction)
    Popup window was not found after waiting 2000 ms (WaitForPopupMenuAction)

    25.06.2020 05:45:45.95 [Backend]: << Command: 1) Create SoundFlow Track Presets [user:ckbrq1pse0000oi10znofibh7:ckavj79k7000f0z10ux013zln]

    What im i doing wrong?

    • 20 replies

    There are 20 replies. Estimated reading time: 5 minutes

      1. is there something wrong? I'm not seeing any message in your reply...

        1. Hi Antoine. This was just me tagging Chris Shaw who is the person that made this package. I was just notifying him of your thread.

          1. thank 👍🏾

      2. In reply toAntoine_Dale:

        Hey Antoine,

        When you run the 1) Create SoundFlow Track Presets script you have to be in the Edit Window - not the Mix
        Window.

        Please try running the 1) script in the Edit window and let me know if it works.

        1. Also, this script only needs to be run once on your computer.

          1. AAntoine Dale Ash L'Homme @Antoine_Dale
              2020-06-25 13:29:07.314Z2020-06-25 13:36:56.127Z

              well i just tryed lunching it again on the edit window and the same message again poped.

              the trac "audio 1" remains in the edit window

              even when I delete the SF folder it keeps coming back!

          2. In reply toAntoine_Dale:

            Could you open your workspace and check if the SoundFlow folder and presets are are there?

            1. that's all there is

            2. In reply toAntoine_Dale:
              Chris Shaw @Chris_Shaw2020-06-25 15:55:00.984Z2020-06-25 19:18:16.767Z

              Hmmm, I'm not to sure what to make of this. I've tested this on a few systems without problems.

              In the meantime, here's a link to a copy of the SoundFlow Track Presets folder.
              https://drive.google.com/file/d/1QqVlsmdXxdehoE7nVCugq3_2AprZMma3/view?usp=sharing

              -Delete the SoundFlow presets folder in the workspace (right click it and select delete).

              • unzip the download and place the SoundFlow folder here:
              • go to: ~/Documents/Pro Tools/Track Presets
              • Copy / drag the SoundFlow folder there.

              Let me know if there are any further issues.

              1. hey Chis, it works great!

                thank you so mush for the help. I'll keep you updated if there is Anything wrong. I'll allso keep a copy of the SF track preset on my HD.

                regards
                ASH

                1. In reply toChris_Shaw:
                  EEnrique Larreal @Enrique_Larreal
                    2022-02-06 08:45:22.431Z

                    Hi Chris,

                    I am having the same issue as Antoine.

                    I wonder if you'd be so kind as to make those preset files available again.

                    Thank you

                    1. Hey Enrique,
                      I've updated the track data utilities package ( i found a bug in the create presets routine that should be fixed now)

                      Please update from the store and let me know if it works.

                  • A
                    In reply toAntoine_Dale:
                    Andrew Downes @Andrew_Downes
                      2022-02-10 01:49:22.518Z

                      Hi Chris
                      I'm having major issues with this working now, whenever I try to run the script I get the "Scroll to Track" dialogue box from PT. In both sends & Plugins.
                      I'm still on v4.38.
                      Cheers

                      1. I would update to V5 you may have to download it manually from the SF website.
                        What error message, if any are you getting?

                        1. AAndrew Downes @Andrew_Downes
                            2022-02-10 03:52:56.376Z

                            This one!
                            I'll try updating to v5

                            1. Are you running a copy of this script or triggering this script as part of a larger macro?
                              The error message refers to "Clear Insert/Sends Line 6" - there is no script in my package with that name.

                              1. If it's part of a larger macro could you try triggering the scripts from the TDU package and see if you still get the error?

                                1. AAndrew Downes @Andrew_Downes
                                    2022-02-10 20:45:53.286Z

                                    Ahh, yes, sorry. I should have mentioned that I have both scripts assigned to one streamdeck key using the shift key to differentiate from sends or plugins so that error is at my end.
                                    Even so, when I fire the script from the TDU package, I get the same error as I mentioned.
                                    I will try v5 today and see what happens.
                                    Thank you

                                    1. AAndrew Downes @Andrew_Downes
                                        2022-02-11 02:49:35.920Z

                                        So I have updated to v5 and are having the same issue.
                                        There is no difference if I use the Streamdeck ot fire it from the Soundflow app