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Can't connect stream deck app

By Michael Belancourt @Michael_Belancourt
    2020-08-03 13:31:11.743Z

    Can't connect stream deck app

    System Information

    SoundFlow 4.0.3

    OS: darwin 19.6.0

    ProductName: Mac OS X
    ProductVersion: 10.15.6
    BuildVersion: 19G73

    Steps to Reproduce

    1. Used the setup stream deck option in soundflow

    Expected Result

    Connect to Stream Derck ios app

    Actual Result

    I got the "Done" screm in soundflow but my phone kept looking for a connection, it also did not appear in the soundfloe window

    Workaround

    Other Notes


    Links

    User UID: Hr6KD430IVfzEHbjA3lX8RplbDv1

    Feedback Key: sffeedback:Hr6KD430IVfzEHbjA3lX8RplbDv1:-MDoWCGtcsZU8S4cVES2

    Feedback ZIP

    Solved in post #2, click to view
    • 1 replies
    1. Hi Michael

      You cannot use SoundFlow's direct integration with the Stream Deck iOS app.

      SoundFlow's direct integration only works with physical Stream Deck devices (the 5x3 Stream Deck and the 8x4 Stream Deck XL).

      If you want to use SoundFlow with the Stream Deck iOS app, you need to configure SoundFlow to connect via the Stream Deck app installed with SoundFlow's plugin. You can read more about how that works by going here and scrolling down to the old (pre-3.7) integration:
      https://forum.soundflow.org/-1849/how-to-set-up-soundflow-stream-deck

      Note that we don't recommend this, as it is fairly complex to set up correctly.

      Instead, we recommend that you design your own touch surfaces directly in SoundFlow.
      You can see more about how that works in our webinar here:
      https://www.facebook.com/watch/?v=2794860320623955

      Finally, in a future update coming this fall, SoundFlow will also support that you can show Decks designed in SoundFlow of arbitrary size directly on any iOS or Android device. This also would not require the Stream Deck app (neither on iOS nor on Mac).

      ReplySolution