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Ipad does not see soundflow. I get a grey screen with the soundflow icon

By Frank Morrone CAS @Frank_Morrone_CAS
    2020-08-20 03:26:55.047Z

    Ipad does not see soundflow. I get a grey screen with the soundflow icon

    System Information

    SoundFlow 4.0.3

    OS: darwin 16.7.0

    ProductName: Mac OS X
    ProductVersion: 10.12.6
    BuildVersion: 16G29

    Steps to Reproduce

    1. Downloaded Ipad app
    2. Downloaded latest version of Soundflow to host Mac

    Expected Result

    Sound flow would connect and communicate to Ipad

    Actual Result

    Blank Screen

    Workaround

    Other Notes

    Links

    User UID: B7wySlhYffdVNo35XptXhcM6oz32

    Feedback Key: sffeedback:B7wySlhYffdVNo35XptXhcM6oz32:-MF8tvIwnH126DueDg3y

    Feedback ZIP

    Reply
    • 3 replies
    1. Christian Scheuer @chrscheuer2020-08-20 12:10:54.848Z

      Hi Frank,

      Can you show us a photo/screenshot of what you're seeing on the iPad?

      Reply
      1. FFrank Morrone CAS @Frank_Morrone_CAS
          2020-08-20 13:45:40.909Z
          Reply
          1. Christian Scheuer @chrscheuer2020-08-20 13:54:00.043Z

            Hi Frank.

            Thank you for the screenshot. This indicates that the apps do communicate with each other but that you haven't created or installed any surfaces that support iOS in your Soundflow account on your Mac.
            If you're creating your own surface, make sure to select iOS in the Platform Support section.

            I walk through how to set all this up in the webinar here. I highly recommend watching this to get a full understanding of how this all works:
            https://www.facebook.com/watch/?v=2794860320623955

            Reply
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