Soundflow 4.2 new Deck on the computer screen imprisoning ProTools
System Information
SoundFlow 4.2.0
OS: darwin 18.7.0
ProductName: Mac OS X
ProductVersion: 10.14.6
BuildVersion: 18G8022
Steps to Reproduce
- When SF activates a Deck as ProTools is active
- The Deck is a floating window that does not allow me to interact with the mouse on the ProTools menus.
Expected Result
Being able to use ProTools as I do normally.
Actual Result
Can not interact with ProTools normally
Workaround
Turn off Soundflow since I can´t use it without activating a Deck
Other Notes
Links
User UID: erwtItjK9WXeSOXj3JWwbRSAWF82
Feedback Key: sffeedback:erwtItjK9WXeSOXj3JWwbRSAWF82:-MUTwye1HtPVjANIkLZz
Christian Scheuer @chrscheuer2021-02-26 16:41:04.331ZThanks for reporting, Kjartan.
What is the name of the Deck that's causing this and which package is it in?
Can you share us a screenshot of how the Deck looks - have you selected a Device for your Deck here?
- KIn reply toKjartan_Kjartansson⬆:Kjartan Kjartansson @Kjartan_Kjartansson
I am away from my computer now.
The Package is the only one in my profile called: Kjartan.
The Deck is called: A Deck: ProTools.
I have been using this Deck with Streamdeck, but I was kindly asked to upgrade to SF 4.2.
And now a Deck is automatically showing up on my computer screen.
(I did not ask for that).
Christian Scheuer @chrscheuer2021-02-26 18:34:01.432ZThanks for the info. I have located the bug now and we're producing a fix asap.
The workaround for now is to manually select your Device in the menu I showed above. But I expect we should have the fix out very soon.- Christian Scheuer @chrscheuer2021-02-28 13:25:36.498Z
Please see here for more details on the workaround:
We also have a new build out for internal testing now that should fix the issue:
https://soundflow.org/cp/downloads/sfsx-1/soundflow-4,2,1- KKjartan Kjartansson @Kjartan_Kjartansson
With version 4.2.1 the bug is gone. Thank you.
- KIn reply toKjartan_Kjartansson⬆:Kjartan Kjartansson @Kjartan_Kjartansson
Excellent.
Thanks.