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4.20 Issue

By Volker Hinkel @Volker_Hinkel
    2021-02-26 17:53:55.637Z

    4.20 Issue

    System Information

    SoundFlow 4.2.0

    OS: darwin 19.6.0

    ProductName: Mac OS X
    ProductVersion: 10.15.7
    BuildVersion: 19H512

    Steps to Reproduce

    1. updated to 4.2.0
    2. only my finder deck on the stream deck is working
    3. none of my pro tools decks !!!

    Expected Result

    Actual Result

    Workaround

    Other Notes

    when I go back to 4.1 .. it´s working like normal

    Links

    User UID: V6kF9O3pc1ftdCmW4RM19cznTEN2

    Feedback Key: sffeedback:V6kF9O3pc1ftdCmW4RM19cznTEN2:-MUUTRDRXtfNeMvlHtj3

    Feedback ZIP

    Solved in post #5, click to view
    Reply

    Linked from:

    1. Soundflow 4.2 new Deck on the computer screen imprisoning ProTools
    • 5 replies
    1. Christian Scheuer @chrscheuer2021-02-26 18:24:06.624Z

      Hi Volker,

      Thank you for reporting this.
      Can you elaborate a bit on what you mean by them not working? Try to explain in more detail what happens (even better if you can show a screen recording or a video).

      Reply
      1. In reply toVolker_Hinkel⬆:
        Volker Hinkel @Volker_Hinkel
          2021-02-26 18:45:35.519Z

          the command "show deck" is not working ....
          my finder deck is working normal
          so is the logic deck
          but everything I did for protools doesn´t show up anymore

          Reply
          1. Christian Scheuer @chrscheuer2021-02-27 03:30:44.847Z

            Hi Volker.

            I can confirm we've found the bug here now. The issue occurs if you haven't selected a Device in the Deck here:

            This used to work in 4.1.10, but has regressed in 4.2. The workaround is to manually assign which device you want it to show on. We'll get a fix out asap.

            ReplySolution
          2. In reply toVolker_Hinkel⬆:
            Volker Hinkel @Volker_Hinkel
              2021-02-26 18:57:43.994Z

              Hi there,
              it seems that I found the problem for my system...
              when I go back to version 4.1.10 everything works like normal !
              I tested it on my macbook pro and my mac pro (cheesegrater)
              So I think it could be a bug in the update?

              cheers and have a nice evening

              Reply1 Like
              1. In reply toVolker_Hinkel⬆:
                Volker Hinkel @Volker_Hinkel
                  2021-02-27 09:02:58.731Z

                  Good morning Christian,

                  thanx for your help.
                  works perfect when you select a device in the deck.
                  have a nice day
                  regards
                  volker

                  Reply1 Like
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