No internet connection
  1. Home
  2. Support

Pop up window indicating "Could not pick UI element"

By Chris Landon @Chris_Landon
    2021-08-23 11:22:11.966Z

    Pop up window indicating "Could not pick UI element"

    System Information

    SoundFlow 4.3.5

    OS: darwin 20.6.0

    ProductName: macOS
    ProductVersion: 11.5.2
    BuildVersion: 20G95

    Steps to Reproduce

    1. Load Pro Tools session and open up SoundFLow
    2. Go to My Package
    3. Create New Macro and Rename
    4. In search field, locate Click UI Element
    5. Within the UI Element macro, press Pick
    6. Click anywhere in Pro Tools

    Expected Result

    Ui Element should give me a "Pro Tools > Main Windlows" action

    Actual Result

    I receieved a pop up window indicating that it "Could not pick UI element"

    Workaround

    None. I've tried several time afterwards and all seems to work now. Maybe a 1 time error.

    Other Notes

    I have an image on the pop up. Where do we send them too?

    Links

    User UID: Nob3DYx0X6OinyxMUBK0Zgshm7O2

    Feedback Key: sffeedback:Nob3DYx0X6OinyxMUBK0Zgshm7O2:-MhmjlWarqs3hXgf6Hs9

    Feedback ZIP

    Reply1 Like
    • 3 replies
    1. Christian Scheuer @chrscheuer2021-08-23 13:45:28.184Z

      Hi Chris,

      Click anywhere in Pro Tools

      Can you give an example of where? If it happens again, this part of the info is the most important.

      You can upload screenshots after the bug report has been created, here in the forum thread.

      Reply
      1. CChris Landon @Chris_Landon
          2021-08-23 20:40:07.228Z

          Hi Christian, I should have been clearer with that location. With this particular incident, clicking on the Pro Tools Edit window, Instrument track (no visual clips). Thanks regarding the screenshot uploads. Just figured that out.

          Reply1 Like
          1. Christian Scheuer @chrscheuer2021-08-24 12:13:41.438Z

            Thanks! Tracked in SF-166

            Reply
        ReplyAdd progress note