SF on android doesn't work anymore
System Information
SoundFlow 4.3.5
OS: darwin 20.6.0
ProductName: macOS
ProductVersion: 11.5.2
BuildVersion: 20G95
Steps to Reproduce
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start SF on mac and android device ( Samsung Tab7 and mac m1)
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i can select the mac server on tablet
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show only grey screen
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with several restart on both side in can sometime get the deck select page
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show only black screen
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same with decks and surfaces
Expected Result
deck to shon on tablet
Actual Result
grey or black screen (when my decks list shows...not often..
Workaround
nope
Other Notes
tried with updated to big sur 11.5.2 , tried SF 4,3,5 and 4,3.3..re installed on my android device, restarted internet box...it works once on my samsung phone but anymore....was working all fine before holidays..
Links
User UID: 7eErJKo3dXbKPwOzCVLyNBPIsP42
Feedback Key: sffeedback:7eErJKo3dXbKPwOzCVLyNBPIsP42:-MhnsIxPq_B8fozyNsUc
- LLucas Frisch @Lucas_Frisch
update : it's working if i connect both machine to my phone hotspot so it looks like a network issues... i tried to reboot my internet box but no luck...any advice on how to trouble shhot would be realy helpful..
Christian Scheuer @chrscheuer2021-08-24 11:54:28.622ZHi Lucas,
It's likely some configuration in your router. I haven't found a good way to troubleshoot these things yet - unfortunately there are literally hundreds of different router makes/models and the endless number of possible configurations makes it very hard to provide any sort of concrete guidance for.
SoundFlow uses the built-in Bonjour / zeroconfig multicast DNS services found in iOS and Android to discover devices on the network. Make sure that the devices connect to the same subnets (that the router doesn't provide address isolation) and that the router hasn't been configured with some internal firewall or other advanced features that may block the traffic.
- LLucas Frisch @Lucas_Frisch
Thanks Chris for your reply , the strange tings is did not change anything , and haven't used anything since it was working flawlessy since i was away in holidays...i will try to dig tonight in my router settings to see i found anything...i tried to to set both machine on fixed ip with no luck..
- LIn reply toLucas_Frisch⬆:Lucas Frisch @Lucas_Frisch
Reseting to factory defaults my internet provider box/ router did the trick...the real reason of all this will stay a mystery for now since i didn't change any network settings...
Anyway, if i can be soundflowing again i 'm happy!
- Christian Scheuer @chrscheuer2021-08-24 22:16:13.109Z
That's awesome! Maybe they did an automated software update that changed some things - that wouldn't be the first time I've heard of such a thing ;)
- LIn reply toLucas_Frisch⬆:Lucas Frisch @Lucas_Frisch
For all those like me , that have still trouble getting SF working as expected on an Android tablet ( lost connection, no connection at all or very slow deck or dashboard loading...) My onlywork around was to reset my internet provider box to default ( wich takes 15 min) every 3 days . i was so frustated i was thinking going Ipad or real streamdeck.. but in found a not perfect , but working solution!
https://www.amazon.fr/dp/B08N9WSXRT?ref_=pe_27091421_487358211_302_E_DDE_dt_1
not perfect cause it's 16€ (still a 1/10 of a stream deck..), it needs a cable and your tablet won't charge while you work....but! what a joy to see decks loading at lightspeed! ( i was sometime waiting 5 sec for decks to load wich is forever for something that's suppose to make you go faster..)
- Christian Scheuer @chrscheuer2022-01-09 15:03:54.437Z
Thank you so much for sharing, Lucas!
- In reply toLucas_Frisch⬆:
Ian Bodzasi @Ian_BodzasiHey Lucas, thanks for suggesting this, it seems to have really helped my setup. Just wanted to add that you can get ethernet - USB C adaptors that support power pass through...meaning you can be plugged into your router via ethernet, and also have a USB C cable going to a charger that will power the tablet at the same time. Just added one here and it's working great.