No internet connection
  1. Home
  2. Support

Text in Plugin Submenues not readable on Monterey

By Volker Hinkel @Volker_Hinkel
    2022-01-30 09:55:49.961Z

    Text in Plugin Submenues not readable

    System Information

    SoundFlow 5.0.4

    OS: darwin 21.2.0

    ProductName: macOS
    ProductVersion: 12.1
    BuildVersion: 21C52

    Steps to Reproduce

    1. insert a multichannel or multi mono plugin
    2. the text in the submenu is white on a bright background

    Expected Result

    Actual Result

    Workaround

    when you quit soundflow it returns to normal

    Other Notes

    Links

    User UID: V6kF9O3pc1ftdCmW4RM19cznTEN2

    Feedback Key: sffeedback:V6kF9O3pc1ftdCmW4RM19cznTEN2:-MuePNN1KLYKjwtS157E

    Feedback ZIP

    Reply

    Linked from:

    1. Pro Tools menus change color when using SoundFlow
    • 19 replies
    1. Christian Scheuer @chrscheuer2022-01-30 17:38:46.337Z

      Hi @Volker_Hinkel,

      This is a known issue in Pro Tools that unfortunately SoundFlow has no control over.

      Click here for more information about the Pro Tools Menus Issue and workarounds;

      Reply
      1. Volker Hinkel @Volker_Hinkel
          2022-01-31 09:09:07.335Z

          Hi Christian,
          yeah I know about this workaround.
          but in the new protools version the font is white and the background is very bright.
          so I´m not able to read anything.
          is there a way to set the font color to black?
          when I switch back to classic mode it´s still the same problem
          best regards
          volker

          Reply
          1. Christian Scheuer @chrscheuer2022-01-31 09:10:16.617Z

            Hi Volker,

            Can you share a screenshot of this? This sounds like a Pro Tools bug.

            Reply
            1. Volker Hinkel @Volker_Hinkel
                2022-01-31 10:15:42.534Z

                Hi Christian,
                here comes the screenshot ...

                cheers volker

                Reply
                1. Christian Scheuer @chrscheuer2022-01-31 10:17:14.826Z

                  Thank you! So, just to clarify so I can report this on to Avid - you have Dark mode in the OS and Dark mode in Pro Tools correct?

                  Reply
                  1. Volker Hinkel @Volker_Hinkel
                      2022-01-31 10:24:39.398Z

                      Hi,
                      no ... only dark mode in ProTools.
                      Mac Os was on bright

                      Reply
                      1. In reply tochrscheuer⬆:
                        Volker Hinkel @Volker_Hinkel
                          2022-01-31 10:27:35.840Z

                          if I switch to classic mode in PT it´s even worse !

                          Reply
                          1. Christian Scheuer @chrscheuer2022-01-31 11:01:02.138Z

                            Wow. What version of Pro Tools is this? The title bar is also odd looking with Avid Link and Help all the way to the right. Do you have any kind of customization going on?

                            Reply
                            1. Volker Hinkel @Volker_Hinkel
                                2022-01-31 11:11:25.121Z

                                It is PT Version 2021.12.0
                                but it´s running on a new M1 MacBook Pro.
                                maybe that´s the problem ?

                                Reply
                                1. Christian Scheuer @chrscheuer2022-01-31 11:42:42.171Z

                                  Ok, thank you. That's so odd looking. I have got PT running on a M1 laptop as well and I'm not seeing those issues with the white text on system menus. I run macOS in dark mode, not sure if that could impact it.

                                  Reply
                                  1. Christian Scheuer @chrscheuer2022-01-31 11:43:59.276Z

                                    Here's how mine looks. macOS 12, M1 chip, Pro Tools in light mode, macOS in dark mode.

                                    Reply
                  2. S
                    In reply toVolker_Hinkel⬆:
                    SoundFlow Bot @soundflowbot
                      2022-01-31 11:54:14.220Z

                      This issue is now tracked internally by SoundFlow as SF-475

                      Reply
                      1. Vic Cuccia @viccucciamusic
                          2022-04-14 02:06:58.087Z

                          Hi there guys,

                          Are there any updates on this? Also getting fully white menus on my end:

                          Reply
                          1. Christian Scheuer @chrscheuer2022-04-14 10:20:09.679Z

                            Hi Vic,

                            Unfortunately, this is a Pro Tools bug that SoundFlow cannot control, so I can't give updates on when this will be fixed. We hope it will be fixed in a future Pro Tools release.

                            Reply1 Like
                            1. Vic Cuccia @viccucciamusic
                                2022-04-14 15:28:00.651Z

                                All good, I can use the "search plugin" alternative for now. Thanks, Christian!

                                Reply1 Like
                          2. In reply toVolker_Hinkel⬆:
                            Vic Cuccia @viccucciamusic
                              2022-04-16 18:55:27.250Z

                              Thought I'd post an update here: I changed Pro Tools' color for another reason, but then noticed the Menus looked correct! I'd bet the issue comes simply from Pro Tools' text color not being adjusted correctly. Hope it helps!

                              Reply1 Like
                              1. Christian Scheuer @chrscheuer2022-04-16 20:44:28.627Z

                                Thanks for sharing!

                                Reply1 Like
                                1. In reply toviccucciamusic⬆:
                                  Volker Hinkel @Volker_Hinkel
                                    2022-04-17 06:32:17.269Z

                                    Hi Vic, thank you ! I will try the same.

                                    Reply1 Like
                                  • S
                                    In reply toVolker_Hinkel⬆:
                                    SoundFlow Bot @soundflowbot
                                      2022-07-11 00:26:37.081Z

                                      This issue has been marked as Done

                                      Reply
                                      ReplyAdd progress note