No internet connection
  1. Home
  2. Support

Not loading deck after sleep

By TJ Dumser @TJ_Dumser
    2022-02-05 20:40:24.570Z

    Not loading deck after sleep

    System Information

    SoundFlow 5.0.4

    OS: darwin 19.6.0

    ProductName: Mac OS X
    ProductVersion: 10.15.7
    BuildVersion: 19H1615

    Steps to Reproduce

    1. imac pro running 10.15.7
    2. computer enters sleep with streamdeck connected
    3. awaken computer, soundflow deck doesn't load
    4. quit and relaunch soundflow, deck loads

    Expected Result

    i would expect the deck to reload after being woken

    Actual Result

    soundflow logo appearso n stream deck

    Workaround

    quit and relaunch soundflow

    Other Notes


    Links

    User UID: hAp0M8bhKMVDF250XKwzyPRikTu1

    Feedback Key: sffeedback:hAp0M8bhKMVDF250XKwzyPRikTu1:-MvAbRvcorPM5lissNhw

    Feedback ZIP

    Solved in post #4, click to view
    • 5 replies
    1. Thanks for reporting. We're tracking this bug internally as SF-482.

      1. S
        In reply toTJ_Dumser:
        SoundFlow Bot @soundflowbot
          2022-08-29 07:18:34.643Z

          This issue has been marked as Done

          1. This should be fixed with SoundFlow 5.1.8 :)

            ReplySolution
            1. TTJ Dumser @TJ_Dumser
                2022-08-30 19:17:46.563Z

                Can confirm this is solved. Thank you so much. You have no idea how that silly added step of re-adding the deck was grinding on me, haha. Brilliant!

                1. Awesome!! Thanks for confirming :)