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Batch Bounce Failed after seeing missing plugins?

By Ross Newbauer @Ross_Newbauer
    2022-04-02 19:25:09.760Z

    Hey @Andrew_Scheps I'm having consistent errors bouncing two sessions-- it seems like they get to a missing plugins window and then fail. Not sure what's up! I've updated to 1.0.11, and here's my userfiles: https://we.tl/t-rsWPY8vrnj

    Thank you!

    Solved in post #27, click to view
    • 27 replies

    There are 27 replies. Estimated reading time: 9 minutes

    1. Andrew Scheps @Andrew_Scheps
        2022-04-02 19:28:19.146Z

        Hi @Ross_Newbauer ,

        Other sessions are bouncing ok? I'll have a look later or tomorrow, thanks!

        In the meantime you could open the sessions in question and bounce session to work around it. It should definitely deal with those dialogs though. And thinking about it if you could do a screen record of it failing that might help too.

        Thanks,
        Andrew

        1. In reply toRoss_Newbauer:
          Andrew Scheps @Andrew_Scheps
            2022-04-02 19:39:52.932Z

            Ah, actually after a quick glance at the logs the dialog is coming up after loading Tracks data for the snapshot, not opening the session. If you're not changing any of the Main Tracks Data between snapshots on the same session then go ahead and turn off Main Tracks Data in the settings (you can click the top of the grid where it says "Main Tracks Data" to do it with one click) and then you should be good. If you need it to import something then it'll have to wait until I have a look.

            Thanks!
            Andrew

            1. In reply toRoss_Newbauer:
              Andrew Scheps @Andrew_Scheps
                2022-04-02 21:30:12.537Z

                Actually, maybe just a screen shot of where it's getting stuck would be enough, I have a feeling that I'm being too specific with the name of the dialog, It should be dismissing those.

                1. In reply toRoss_Newbauer:
                  Andrew Scheps @Andrew_Scheps
                    2022-04-02 21:44:45.197Z

                    I'm spamming you now. I can't make it fail with missing plugins here so maybe a screen recording would be best.

                    1. Ross Newbauer @Ross_Newbauer
                        2022-04-03 05:19:31.597Z

                        Here's a link to download a screen recording, and I included my user files from after the failure happened: https://we.tl/t-B4RnBgUrQC

                        1. Andrew Scheps @Andrew_Scheps
                            2022-04-03 09:09:09.831Z

                            Hi Ross,

                            That error is actually being caused by Bounce Factory covering up the last block of sends and the track heights popup menus. You need to move it so that it is only covering up the timeline portion of the Edit window. I'll put an error dialog in that part of the setup code to warn the user.

                            That doesn't mean that was the issue before though, as you said it stopped with a missing plugins dialog open. Would love to see video of that.

                            1. Ross Newbauer @Ross_Newbauer
                                2022-04-03 16:32:02.586Z

                                Word! When it was doing the missing plugin thing, I had the BF window on a different screen, so blocking sends is only an issue to this screen recording. But I just tried testing, and my snapshots didn't come up and I got this error upon opening BF? (Attached pic)

                                1. Andrew Scheps @Andrew_Scheps
                                    2022-04-03 16:34:53.387Z

                                    Yup, I just found that bug and am fixing it as we speak. It happens if you have snapshots in the app without a Standard Mix Pass. If you're ok to wait for the next version it will be fixed, but if you're on a deadline and don't want to make the snapshots again I can roll you back to the previous version. It's a little involved but not that bad

                                    1. In reply toRoss_Newbauer:
                                      Andrew Scheps @Andrew_Scheps
                                        2022-04-03 19:16:00.046Z

                                        Just submitted 1.0.14, should be in the store soon-ish.

                                        1.0.13 was unlucky...

                                        1. Ross Newbauer @Ross_Newbauer
                                            2022-04-03 21:04:01.128Z

                                            Sounds good. If this next one doesn’t do it for my snapshot, I’ll get you a better screen recording. Would’ve done it today, but been out of the studio!

                                            1. Andrew Scheps @Andrew_Scheps
                                                2022-04-03 21:09:26.469Z

                                                As you should be! It would be better if BF was working away while you were though. We’ll sort this out

                                                1. In reply toRoss_Newbauer:
                                                  Andrew Scheps @Andrew_Scheps
                                                    2022-04-04 08:59:28.137Z

                                                    Hi @Ross_Newbauer ,

                                                    The way I had to fix the TypeError above means that your existing snapshots won't be compatible with this version. Are you ok to remake the snapshots? If not let me know and I can manually edit them to work with version 1.0.14

                                                    Thanks,
                                                    Andrew

                                                    1. Ross Newbauer @Ross_Newbauer
                                                        2022-04-04 15:08:52.889Z

                                                        A manual edit would be extremely helpful, thank you! I’ll upload shortly

                                                        1. In reply toAndrew_Scheps:
                                                          Ross Newbauer @Ross_Newbauer
                                                            2022-04-04 15:35:04.663Z

                                                            Snapshots linked, thank you!! https://we.tl/t-NBKXTJ9FRn

                                                            1. Andrew Scheps @Andrew_Scheps
                                                                2022-04-04 15:49:22.804Z

                                                                Hey @Ross_Newbauer ,

                                                                Can you use the Collect User Files script to send them? Sorry I should have said that, there are other files I need

                                                                1. Ross Newbauer @Ross_Newbauer
                                                                    2022-04-04 15:57:16.044Z

                                                                    Yes! Let me know if there's anything else you need. I appreciate your help! https://we.tl/t-vj1j6bX2am

                                                                    1. Andrew Scheps @Andrew_Scheps
                                                                        2022-04-04 16:35:51.898Z

                                                                        Hi @Ross_Newbauer ,

                                                                        The updated snapshots file is here: https://www.dropbox.com/s/ev73v58ipp06d7k/bounceFactorySnapshots.sbf?dl=0

                                                                        Close the app.

                                                                        Navigate to /Users/yourusername/Library/Application Support/SoundFlow/v2/pkg

                                                                        In there will be some folders with odd names. One of them will have a Bounce Factory folder. Inside that will be a Snapshots folder. Rename the existing bounceFactorySnapshots.sbf just to be safe, then copy the one I sent into the folder and open the app.

                                                                        If all goes well your list will be there and you can then reproduce that other bug for me! If not let me know.

                                                                        1. Ross Newbauer @Ross_Newbauer
                                                                            2022-04-04 16:59:25.071Z

                                                                            So the same two songs failed again, screenshots attached of the two windows when they did.

                                                                            1. Andrew Scheps @Andrew_Scheps
                                                                                2022-04-04 17:01:06.855Z

                                                                                Is there another dialog coming before the missing plugins dialog? Maybe I'm looking for them in the wrong order

                                                                                1. In reply toRoss_Newbauer:
                                                                                  Andrew Scheps @Andrew_Scheps
                                                                                    2022-04-04 17:05:02.617Z

                                                                                    A screen recording would be super useful!

                                                                                    1. Andrew Scheps @Andrew_Scheps
                                                                                        2022-04-04 17:10:36.924Z

                                                                                        Yeah, I'm almost positive I'm looking for the error dialogs in the wrong order, but I'd love confirmation before reordering the code. Thanks!

                                                                                        1. Ross Newbauer @Ross_Newbauer
                                                                                            2022-04-04 17:11:50.719Z

                                                                                            Screen recording! https://we.tl/t-BFAfhvwWlp

                                                                                            1. Ross Newbauer @Ross_Newbauer
                                                                                                2022-04-05 06:09:00.668Z

                                                                                                @Andrew_Scheps Oddly enough, I disabled the inserts recall setting for these snapshots that weren't working and they're running just fine right now!

                                                                                                1. Andrew Scheps @Andrew_Scheps
                                                                                                    2022-04-05 07:31:48.290Z

                                                                                                    That’s to be expected, but it should work either way. I’ll check out the recording in a bit and hopefully have a fix today. Please hang on to those snapshots so you can confirm. Thanks!

                                                                                                  • In reply toRoss_Newbauer:
                                                                                                    Andrew Scheps @Andrew_Scheps
                                                                                                      2022-04-05 08:36:50.015Z

                                                                                                      That's it! The order of the dialogs has changed. I'll update the code now and push out a build.

                                                                                                      1. In reply toRoss_Newbauer:
                                                                                                        Andrew Scheps @Andrew_Scheps
                                                                                                          2022-04-05 11:58:19.689Z

                                                                                                          Should be fixed in 1.0.18!

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                                                                              In reply toRoss_Newbauer:
                                                                              SoundFlow Bot @soundflowbot
                                                                                2022-04-07 09:31:00.675Z

                                                                                Thanks for posting a question or an issue related to the 'Scheps Bounce Factory' package.
                                                                                This package is made by @Andrew_Scheps. We're auto-tagging them here so that they will hopefully be able to help you.