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Finish Snapshot reported an error: Error: Expected string but got Object

By Simone Bertolotti @Simone_Bertolotti
    2022-04-04 15:14:32.364Z

    Hi, i'm having a problem with Bounce Factory, anytime i tried to proceed all the mix passes i took, i get the error: "Finish Snapshot reported an error: Error: Expected string but got Object". What am i doing wrong? is this a bug? Thanks
    I currently have the trial version 1.0.14

    Pro Tools 2021.12
    Catalina
    SoundFlow 5.0.15

    • 6 replies
    1. Andrew Scheps @Andrew_Scheps
        2022-04-04 15:18:11.150Z

        Hi @Simone_Bertolotti ,

        Could you please run the Collect User Files script in the package and send me the zip file it makes on your desktop? I should be able to figure out what's happening.

        Thanks,
        Andrew

          1. Andrew Scheps @Andrew_Scheps
              2022-04-04 16:32:26.422Z

              Thanks @Simone_Bertolotti ,

              I can't reproduce the problem here, would you be able to do a quick zoom and show me how it is failing? Is so, send me an email at info@bouncefactory.net and I'll send you a link.

              Thanks,
              Andrew

              1. Andrew Scheps @Andrew_Scheps
                  2022-04-04 16:43:46.618Z

                  If you can't do a zoom could you take a screen shot of the Snapshot setup window before you hit Proceed so I can set one up the same way and see if I get the error?

            • Andrew Scheps @Andrew_Scheps
                2022-04-04 18:49:37.405Z

                Fixed in 1.0.16

                1. S
                  SoundFlow Bot @soundflowbot
                    2022-04-07 09:38:35.817Z

                    Thanks for posting a question or an issue related to the 'Scheps Bounce Factory' package.
                    This package is made by @Andrew_Scheps. We're auto-tagging them here so that they will hopefully be able to help you.