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Soundflow on my iPad Pro keeps disconnecting.

By Dean Landon @Dean
    2022-07-07 18:54:56.221Z

    Soundflow on my iPad Pro keeps disconnecting.

    System Information

    SoundFlow 5.1.5

    OS: darwin 21.5.0

    ProductName: macOS
    ProductVersion: 12.4
    BuildVersion: 21F79

    Steps to Reproduce

    Hi guys, there's really no steps, but ever since yesterday, Soundflow on my iPad Pro keeps disconnecting every few minutes. This has never happened before. I lloked in the Soundflow forim and a few people are having this issue. I contacted Ron Aston, and he's having the same problem. Is there any way to fix this? Thank you!

    Expected Result

    Actual Result

    Workaround

    Other Notes


    Links

    User UID: S45xHsbBfQb9iI0ItOGS2OnVpod2

    Feedback Key: sffeedback:S45xHsbBfQb9iI0ItOGS2OnVpod2:-N6P-y1oQ1JfEiZ2IUDo

    Feedback ZIP

    • 3 replies
    1. Hi Dean

      I'm sorry to hear you're seeing this issue. It's true that there's a number of people seeing related issues to this, but we have so far not been able to reproduce the issue locally. It seems that this may happen more often on some network configurations and not others. It may also be happening more often on some iOS versions.

      One step that has helped in some cases is to delete the SF app entirely from the iOS device and reinstall it, then, when asked if you want to give the app permissions to contact computers on the local network, say yes.

      We're working on updates to the SF iOS app that will help us troubleshoot these kinds of issues better in the future, but right now, there's not much we can do on our end, since the issue is something that happens on the local network and not something we can control from the cloud.

      1. D
        In reply toDean:
        Dean Landon @Dean
          2022-07-08 00:10:37.653Z

          Hi Christian,

          Thank you for your reply. I tried turning my iPad Pro completely off (waited a minute) and on again, and that might have fixed the problem. It isn't disconnecting any-longer, but I'm keeping a close eye on it.

          1. In reply toDean:
            Bergatron Music @Bergatron_Music
              2023-03-10 01:55:38.594Z

              Hey Guys. This exact issue just started happening with me this week. SF works for about 30 seconds then doesn't work at all. I have to close the app and reopen every 30 seconds to use SF. I also use an iPad Pro. Anyone else having this issue? Any known fixes?