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BOUNCE FACTORY - "SHORTCUT" ERROR

By RYAN GORE @RYAN_GORE
    2022-08-20 20:51:26.077Z

    Hey, When I hit "BOUNCE" (any "BOUNCE" command: "SELECTED", "SESSION", OR "ALL"), the process starts as normal and then I get a Mac "SHORTCUTS" error:
    "(WFBackgroundShortcutRunnerErrorDomain error 1.)"
    screenshot:
    https://www.dropbox.com/s/mtrardq9ep8l749/IMG_2351.jpg?dl=0

    and then I receive "Your bounces have finished with warnings." from Bounce Factory (although no bounces were performed) with this error report:

    "Saturday, 20 August 2022 14:35:46: [Bounce All] [INFO] Bouncing 0 passes for the currently open session
    Saturday, 20 August 2022 14:35:46: [Bounce All] [INFO] Starting to bounce 26 snapshots in session BRANDON RATCLIFF_ALWAYS MOVING ON_RG MIX 5 • MASTER PRINT_DELIVERY
    Saturday, 20 August 2022 14:35:48: [Bounce All] [WARN] batchBounce reported an error:
    Error: EnsureGroupListVisibleAction"

    Here's a different error report:

    "Saturday, 20 August 2022 15:07:04: [Bounce All] [INFO] Bouncing 26 passes for the currently open session
    Saturday, 20 August 2022 15:07:05: [Bounce All] [INFO] Starting to bounce 26 snapshots in session BRANDON RATCLIFF_ALWAYS MOVING ON_RG MIX 5 • MASTER PRINT_DELIVERY
    Saturday, 20 August 2022 15:07:07: [Bounce All] [WARN] batchBounce reported an error:
    Error: PopupMenuFetchAllItemsAction"

    I had this issue last month, however the bounces would continue and work as normal.
    Any ideas on this?

    Reply
    • 2 replies
    1. S
      SoundFlow Bot @soundflowbot
        2022-08-20 20:51:30.297Z

        Thanks for posting a question or an issue related to the 'Scheps Bounce Factory' package.
        This package is made by @Andrew_Scheps. We're auto-tagging them here so that they will hopefully be able to help you.

        Please note, that the best way to get help with a script, macro or other content installed from the Store is to select the script you installed, then click the red Need help button, and then click "Get help with this script or macro".
        By using this workflow, the developer of the package will get access to more information so they'll be able to help you quicker.
        You can read more about how to best get help in this article: bit.ly/sfscripthelp

        Reply
        1. In reply toRYAN_GORE⬆:
          Andrew Scheps @Andrew_Scheps
            2022-08-20 20:59:01.511Z

            Hi Ryan,

            The shortcut error would be because you are on Monterey and for some reason the shortcuts to turn DND on and off aren't installed (to prevent notifications from interrupting the bounces). Please run the script in the User Utilities in the package called "Install Shortcuts for Monterey". This should fix the first error, and I have a feeling will take care of the second error. Have you recently upgraded the OS to Monterey?

            I will make the app more robust for this error, but in the meantime this should get you going.

            Also, any time you post with an issue it would really help me if you ran the Collect User Files script and sent me a link to the zip file it puts on the desktop.

            Thanks!
            Andrew

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