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"Selected Tracks: Touch/Latch" macro times out in large session

By Jeff Schmidt @Jeff_Schmidt
    2022-08-25 15:57:09.263Z

    "Selected Tracks: Touch/Latch" macro times out in large session

    System Information

    SoundFlow 5.1.5

    OS: darwin 19.6.0

    ProductName: Mac OS X
    ProductVersion: 10.15.7
    BuildVersion: 19H2026

    Steps to Reproduce

    1. Select track
    2. Initiate Macro "Selected Tracks: Touch/Latch"

    Expected Result

    Selected tracks arm in Touch/Latch automation mode

    Actual Result

    this error:

    24.08.2022 10:24:25.67 [Backend]: #Key: ctrl+command+alt+a (0) -> Selected Tracks: Touch/Latch [ck1wxrj62000sdz10tb40qj2q]

    24.08.2022 10:24:25.67 [Backend]: >> Command: Selected Tracks: Touch/Latch [user:ckp49i4j60000a2100yfwywgf:ckux8btgj0000xq104p36odzz#ckux8sfzm000dxq103kyid3os]
    Checking for running apps with bundle 'com.avid.ProTools'

    24.08.2022 10:24:25.67 [Backend]: NSArray.ArrayFromHandle count = 1

    24.08.2022 10:24:25.75 [Backend]: Mouse current pos is: (1454.55078125, 963.24609375)
    Clicking with mouse here: (12, 60)

    24.08.2022 10:24:25.76 [Backend]: Moving mouse back to: (1454.55078125, 963.24609375)

    24.08.2022 10:24:25.76 [Backend]: Position is now: (1454.55078125, 963.24609375)

    24.08.2022 10:24:25.88 [Backend]: Executing AutomationModeAction

    24.08.2022 10:24:25.88 [Backend]: Checking for running apps with bundle 'com.avid.ProTools'

    24.08.2022 10:24:25.88 [Backend]: NSArray.ArrayFromHandle count = 1

    24.08.2022 10:24:25.96 [Backend]: Mouse current pos is: (1454.55078125, 963.24609375)
    Clicking with mouse here: (12, 60)

    24.08.2022 10:24:25.97 [Backend]: Moving mouse back to: (1454.55078125, 963.24609375)

    24.08.2022 10:24:25.98 [Backend]: Position is now: (1454.55078125, 963.24609375)

    24.08.2022 10:24:26.09 [Backend]: Mouse current pos is: (1454.55078125, 963.24609375)
    Clicking with mouse here: (72, 30)

    24.08.2022 10:24:26.10 [Backend]: Moving mouse back to: (1454.55078125, 963.24609375)

    24.08.2022 10:24:26.10 [Backend]: Position is now: (1454.55078125, 963.24609375)

    24.08.2022 10:24:26.23 [Backend]: Mouse current pos is: (1454.55078125, 963.24609375)
    Clicking with mouse here: (289, 982)

    24.08.2022 10:24:26.24 [Backend]: Moving back...

    24.08.2022 10:24:26.25 [Backend]: Position is now: (1454.55078125, 963.24609375)

    24.08.2022 10:24:30.16 [Backend]: Logging error in action (01) WaitForPopupMenuAction: Popup window was not found after waiting 2000 ms
    Logging error in action (01) OpenPopupMenuFromElementAction: Popup menu was not found

    24.08.2022 10:24:30.16 [Backend]: Logging error in action (01) PopupMenuSelectAction: Could not open popup menu
    Logging error in action (01) AutomationModeAction: Could not open preset selector
    Logging unknown error in action (02) RunCommandAction: Automation Modes: Line 11

    24.08.2022 10:24:30.16 [Backend]: !! Command Error: Selected Tracks: Touch/Latch [user:ckp49i4j60000a2100yfwywgf:ckux8btgj0000xq104p36odzz#ckux8sfzm000dxq103kyid3os]:
    Could not open preset selector (Automation Modes: Line 11)
    Could not open popup menu
    Popup menu was not found
    Popup window was not found after waiting 2000 ms

    << Command: Selected Tracks: Touch/Latch [user:ckp49i4j60000a2100yfwywgf:ckux8btgj0000xq104p36odzz#ckux8sfzm000dxq103kyid3os]

    Workaround

    Manually enter touch/latch on a track.

    Other Notes

    This macro works as expected on smaller sessions, but fails randomly in larger sessions. There are other macros that fail as well, but this is one is built by SoundFlow

    Links

    User UID: fhqoD9fuxmh8TBhfHk32aFRFdsb2

    Feedback Key: sffeedback:fhqoD9fuxmh8TBhfHk32aFRFdsb2:-NAKiAUd-EGXDXNaDXLT

    Feedback ZIP

    Reply1 Like
    • 10 replies
    1. Christian Scheuer @chrscheuer2022-08-25 16:37:27.310Z

      Thanks for posting here, Jeff.

      This sounds like Pro Tools is slow at showing the popup menus in some cases? I have never heard about before that this would take more than 2 seconds to show up, but it sounds like we may need to adjust the timeout.

      Do you know about the HUI integration/simulation SF has? If you set up SF's HUI simulation, then this particular command (automation mode changes) can be done more instantly without the popup menu, so it should provide more stability for you in this particular case.

      Reply
      1. Christian Scheuer @chrscheuer2022-08-25 16:38:09.175Z

        See more here:
        https://soundflow.org/commands/pro-tools/automation-modes/proTools-automation-modes-readCurrent

        Please note you may need to reverse the order of the setup, ie. first add SF in MIDI Input (towards the bottom of the article) and then afterwards set it up in HUI peripherals.

        Reply
        1. JJeff Schmidt @Jeff_Schmidt
            2022-08-26 20:11:40.607Z

            Thank you. I have SF set up in PT peripherals as the article instructed, but I'm not clear on how to create an SF macro that uses the HUI protocol rather than the PT UI approach. Is there an article for that?

            Reply
            1. Christian Scheuer @chrscheuer2022-08-26 22:17:10.163Z

              Hi Jeff,

              If it's correctly set up, the built-in macro will automatically use the HUI simulation instead of opening popup menus.

              Reply
              1. Christian Scheuer @chrscheuer2022-08-26 22:17:36.163Z

                You may need to restart SF and/or PT if you've just set up HUI emulation

                Reply
                1. JJeff Schmidt @Jeff_Schmidt
                    2022-09-02 20:59:32.427Z

                    Hi - so I've followed this procedure and restarted everything including the machine. SF just doesn't seem to use the HUI integration. It's still trying to use the pop-ups and will intermittently time out.
                    I thought it might conflict with Eucon, so I disabled that too, but it still won't work. Any thoughts?

                    Reply
                    1. Christian Scheuer @chrscheuer2022-09-03 01:17:54.371Z

                      Can you share a screenshot of the HUI peripherals setup page?

                      Reply
                      1. Christian Scheuer @chrscheuer2022-09-03 01:18:31.583Z

                        And do you see this with other automation modes? I'm starting to think perhaps touch/latch is a different beast that isn't supported in HUI, which may explain why it always goes for the popup menu.

                        Reply
                        1. JJeff Schmidt @Jeff_Schmidt
                            2022-09-03 19:52:05.274Z

                            I changed the SF macro to trigger the other Automation types, and they work rapidly, without fail. So it seems Touch/Latch is indeed different. Thanks for helping me with the HUI integration - helps on large sessions.

                            Reply1 Like
                            1. Christian Scheuer @chrscheuer2022-09-04 18:50:54.672Z

                              Thanks, Jeff.

                              Just double checked and this makes sense, we don't currently support touch/latch mode via HUI (because I think HUI doesn't support that, or we haven't figured out how to get HUI to support that yet).

                              You should be able to make a manual script with something like this code to overwrite the timeout to be larger (here 10 seconds):

                              sf.ui.proTools.selectedTrack.automationModeButton.popupMenuSelect({
    menuPath: ['touch/latch'],
    timeout: 10000,
});

                              It'll still be slow in your larger sessions, but at least it shouldn't report an error after 2 secs.

                              Note, haven't tested this, just writing it from memory.

                              Reply
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