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Where is Bounce Factory ?

By Vincent Taurelle @Vincent_Taurelle
    2023-01-24 13:03:49.612Z

    Hello, @Andrew_Scheps
    Did subscribe to bounce factory yesterday after testing it and enjoying it a lot. It is part of my workflow now, thanks for this brilliant idea !
    I had unfortunately some troubles with it since yesterday : first, it has been unable to finish snapshot, stoping the process during the "save copy in" stage (and even a few times trying to save that copy in a folder that was not the session's one).
    I had some previous issues that has been solved removing and re-installing Bounce Factory, so that's what I first tried but Bounce Factory is not showing up anymore in the store...
    help !

    thanks a lot,

    Vincent Taurelle

    • 26 replies

    There are 26 replies. Estimated reading time: 7 minutes

    1. Andrew Scheps @Andrew_Scheps
        2023-01-24 15:23:36.620Z

        Hi @Vincent_Taurelle ,

        That's very strange about it not showing up in the store, I'm copying in @Kitch who should be able to help with that. If you're still having issues the first thing would be to make sure you're on the latest version of SoundFlow which you can download here (https://my.soundflow.org/install). If you're still having issues please run the Collect User Files script in the Bounce Factory package and post a link to the file that it puts on your desktop. This will give me log files so I can see what's going wrong.

        Thanks!
        Andrew

        1. VVincent Taurelle @Vincent_Taurelle
            2023-01-24 15:38:17.690Z

            Thanks a lot Andrew, didn't think of updating SoundFlow and it made BF re appearing.
            But my problem is still there...

            Thanks so much for your help !

            https://we.tl/t-xi353v5idM

          • Andrew Scheps @Andrew_Scheps
              2023-01-24 16:12:03.933Z

              Ahhhh, I see the problem. The mac OS keeps changing how file->save dialogs are built and at the moment Bounce Factory can't find the window if the operating system isn't in English. Should be fixed in version 1.3.32, just look for the update button at the top of the package or check the store later today.

              Thanks for finding the bug!

              1. VVincent Taurelle @Vincent_Taurelle
                  2023-01-24 16:17:00.350Z

                  Thanks a lot, will let you know !

                  1. VVincent Taurelle @Vincent_Taurelle
                      2023-01-25 20:44:18.404Z

                      Hey, yes it works fine again now !
                      Hope it is ok to use this thread to add a request, I use Bounce Factory to print individual tracks with auxes for now, it would be great that it would keep the same track order as in source session and keep the same color as source track as well (using the Batch).
                      Thanks a lot !

                      Vincent

                      1. Andrew Scheps @Andrew_Scheps
                          2023-01-26 14:38:48.396Z

                          Hi @Vincent_Taurelle ,

                          Glad it's working!

                          I think your feature request might be too specific to your workflow, but you neever know. Thanks for the feedback!

                          Andrew

                          1. VVincent Taurelle @Vincent_Taurelle
                              2023-01-31 18:10:04.774Z

                              Hello Andrew, another crash today... have to deliver stems for a movie 5.1 mix, first section worked fine an now can't get to create snapshots successfully... Please help :/

                              https://we.tl/t-FT9X4CBxcV

                              Thank you so much !!

                              Vincent

                              1. Andrew Scheps @Andrew_Scheps
                                  2023-01-31 18:14:16.101Z

                                  It's having trouble with a track named "HLS_PL_FinalColor (NO TEMP MUSIC)_011223.01" I'm assuming that's a video track in the session?

                                  1. Andrew Scheps @Andrew_Scheps
                                      2023-01-31 18:15:43.391Z

                                      Are you bouncing with picture from this track? If not maybe try a save as without that track just to get the bounces done. If you could share the session file (no audio or video) so I can see if I can recreate the problem that would be great!

                                      1. VVincent Taurelle @Vincent_Taurelle
                                          2023-01-31 18:35:53.969Z

                                          No video !

                                        • In reply toAndrew_Scheps:
                                          Andrew Scheps @Andrew_Scheps
                                            2023-01-31 18:22:22.271Z

                                            Actually I think it's an audio track. Again, if you don't need it in the session delete it just to be able to bounce, but the session would be really useful to troubleshoot. Very strange that the Snapshot didn't have an issue the first time you made it in that session.

                                            1. VVincent Taurelle @Vincent_Taurelle
                                                2023-01-31 18:37:55.565Z

                                                Yes ! It seems to work again.. Do you want me to send you the session ? Didn't really get. Do need that audio track for sync but will delete it and re import it after the bounce. Thanks a lot !!

                                                1. Andrew Scheps @Andrew_Scheps
                                                    2023-01-31 18:39:51.699Z

                                                    Glad we've got it working. I would love the session to see if I can recreate (and fix) the problem here

                                                    1. VVincent Taurelle @Vincent_Taurelle
                                                        2023-01-31 19:09:02.137Z

                                                        Ok ! Do you need the audio files ?

                                                        1. Andrew Scheps @Andrew_Scheps
                                                            2023-01-31 19:20:58.909Z

                                                            No, just the session file

                                        • V
                                          Vincent Taurelle @Vincent_Taurelle
                                            2023-01-31 19:18:58.459Z

                                            Again another fail, even without those tracks.

                                            https://we.tl/t-tHwO80G8Xl

                                            1. Andrew Scheps @Andrew_Scheps
                                                2023-01-31 19:22:52.301Z

                                                So strange, it's the exact same error on a different track. Can you send me a screen recording of it failing? I have a feeling a part of the Edit Window is getting covered up when it shouldn't be.

                                                1. VVincent Taurelle @Vincent_Taurelle
                                                    2023-01-31 19:25:09.526Z

                                                    https://we.tl/t-ro7kKMC9L9

                                                    Here it is, there is a backup with the video audio files still there and the actual session without but I keep have trouble with.

                                                    By the way thanks for your double mono reverb trick I use almost every time since I learned it in you Bob Clearmountain interview :)

                                                    1. VVincent Taurelle @Vincent_Taurelle
                                                        2023-01-31 19:25:19.550Z

                                                        Thanks a lot

                                                      • In reply toAndrew_Scheps:
                                                        VVincent Taurelle @Vincent_Taurelle
                                                          2023-01-31 19:25:46.144Z

                                                          Ok will do !

                                                          1. VVincent Taurelle @Vincent_Taurelle
                                                              2023-01-31 19:32:14.376Z

                                                              Here is the video :

                                                              https://we.tl/t-VSNO5JPYsC

                                                              Thanks

                                                              1. Andrew Scheps @Andrew_Scheps
                                                                  2023-01-31 19:36:24.904Z

                                                                  Aha! You have Bounce Factory covering up the inserts and I/O part of the Edit window. You need to make it smaller or move it out of the way and you should be able to go back to your original session. It's trying to read buttons that are covered up!

                                                                  1. VVincent Taurelle @Vincent_Taurelle
                                                                      2023-01-31 19:39:55.273Z

                                                                      Okay..... Thanks trying right now !

                                                                      1. In reply toAndrew_Scheps:
                                                                        VVincent Taurelle @Vincent_Taurelle
                                                                          2023-01-31 19:42:55.272Z

                                                                          Yes you are right :)

                                                                          Thanks !!

                                                                    • In reply toAndrew_Scheps:
                                                                      VVincent Taurelle @Vincent_Taurelle
                                                                        2023-01-31 19:34:05.408Z

                                                                        @

                                                                        1. In reply toAndrew_Scheps:
                                                                          VVincent Taurelle @Vincent_Taurelle
                                                                            2023-01-31 19:34:49.188Z

                                                                            Seems I replied to myself... :)

                                                                            https://we.tl/t-ro7kKMC9L9
                                                                            Here it is, there is a backup with the video audio files still there and the actual session without but I keep have trouble with.
                                                                            By the way thanks for your double mono reverb trick I use almost every time since I learned it in you Bob Clearmountain interview :)

                                                                            Here is the video :
                                                                            https://we.tl/t-VSNO5JPYsC
                                                                            Thanks a lot