No internet connection
  1. Home
  2. Support

Streamdecks stops responding

By Patrik Strom @Patrik_Strom
    2023-04-08 05:59:39.080Z

    Streamdecks stops responding

    System Information

    SoundFlow 5.3.2

    OS: darwin 21.6.0

    ProductName: macOS
    ProductVersion: 12.6.1
    BuildVersion: 21G217

    Steps to Reproduce

    1. When I leave computer on for a lenghty time (over night) SF buttons on Streamdeck stops working. Need to stop and restart SF to make it work again.

    Expected Result

    Should still respond

    Actual Result

    SF commands stop working

    Workaround

    Restart SF

    Other Notes

    Links

    User UID: XPVAZEid6wMTSVPKxrO5MLLqGkD3

    Feedback Key: sffeedback:XPVAZEid6wMTSVPKxrO5MLLqGkD3:-NSURiX8Z0rJpVYSyKcS

    Feedback ZIP

    Reply
    • 1 replies
    1. Christian Scheuer @chrscheuer2023-04-08 06:51:04.008Z

      Hi Patrik,

      Please see this article for troubleshooting steps for this problem:
      https://soundflow.org/docs/help/stream-deck

      Reply
      Reply