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Cannot open SoundFlow on Sonoma

By Nick Ranchox @Nick_Ranchox
    2023-12-11 04:11:58.250Z

    DOES NOT OPEN

    System Information

    SoundFlow 5.5.1

    OS: darwin 23.1.0

    ProductName: macOS
    ProductVersion: 14.1.2
    BuildVersion: 23B92

    Steps to Reproduce

    I can't even open the app on sonoma os14.1.2

    Expected Result

    an easy integration

    Actual Result

    nothing

    Workaround

    no

    Other Notes

    this is terrible

    Links

    User UID: IEk9pKpQRDYNG3zu60MMiRkwKsm1

    Feedback Key: sffeedback:IEk9pKpQRDYNG3zu60MMiRkwKsm1:-NlM3lPM21qE2DqnYNHL

    Feedback ZIP: K4pOur9GZEcuZEspmkzBTx5EJbW3yDqzIz/CMdvRg0OFMJ2/WHArfTG32S9LwVBQplfH+KCw37XEgC0cF2GvRS4q2UiTT2VG50b/LwT5jWUT+ZyxL+EgTmJodU9U+uKtFmo1kj8ppEy43HkpOZVIIwQC2rvB1BrY8mtvsYGymWBlRpn0KekvfNPnnlsSOtz8xNT4ybfh6TsyYZGy06Qjq9isp34zBylRAsgF46ENqRnyCKPIIsxaEG+OKwPWFGkqUjvBQbUsd6ygZZFcKnt0AvK+uaS0sC0cRVJCyb69fe5s3W6CZVl0E9uYxdf5lFhudtR4T+xYnESAD7M076MHvkhGsRbUt3rcY0UdJ0azrAM=

    Reply
    • 5 replies
    1. Kitch Membery @Kitch2023-12-11 08:27:29.239Z

      Hi @unnamed_42

      Thanks for reaching out.

      Unfortunately, right now we don't Support Sonoma. Please see SoundFlow's system requirements https://soundflow.org/docs/getting-started/install-soundflow/system-requirements

      Not yet supported versions:
      14.x Sonoma: We are currently testing with macOS Sonoma. We have detected issues in Pro Tools related to using SoundFlow with Pro Tools on macOS Sonoma, so we recommend staying on macOS 12 or 13 for now.

      We'll keep you posted once Sonoma support has been added.

      Reply
      1. S
        In reply toNick_Ranchox⬆:
        SoundFlow Bot @soundflowbot
          2023-12-11 08:28:33.961Z

          This report was now added to the internal issue tracked by SoundFlow as SF-893

          Reply
          1. In reply toNick_Ranchox⬆:
            Christian Scheuer @chrscheuer2023-12-11 09:03:28.685Z

            Hi Nic,

            As Kitch mentioned, SoundFlow is not currently supported on Sonoma.

            That being said, the app should still open - the issues we're tracking are related to the Pro Tools integration.

            After you do an OS upgrade, sometimes it's necessary to reset the OS's permissions for Accessibility apps (among these SoundFlow) since those permissions don't always migrate correctly across OS upgrades.

            Please try following the steps outlined here to reset the permissions for SoundFlow:
            Soundflow logged in but not working #post-2

            Reply
            1. Christian Scheuer @chrscheuer2023-12-11 09:06:43.871Z

              I notice you were able to send us a Help/Issue report - did you send this from a different computer or the computer where you were unable to open up SoundFlow?

              Based on the log file, this indicates that SoundFlow does in fact run on the machine. Could you tell us more details on the exact behavior you're seeing and what exactly you're clicking where something different is happening versus what you expected?

              Reply
            2. In reply toNick_Ranchox⬆:
              Kitch Membery @Kitch2024-03-07 22:25:16.296Z

              Hi @Nick_Ranchox

              I'm pleased to let you know that SoundFlow now supports using Pro Tools on macOS Sonoma.

              To get full Sonoma support, SoundFlow 5.7+, Pro Tools 2024.3+ and macOS Sonoma 14.3+ are required.

              You can download SoundFlow 5.7.0 today from our website at https://my.soundflow.org

              Read more at https://soundflow.org/docs/getting-started/install-soundflow/system-requirements](https://soundflow.org/docs/getting-started/install-soundflow/system-requirements)

              Reply
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