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The macro stuck on « select a preset ». I have the same problem with all macros using the same mechanic.

By JF Sauvé @JF_Sauve
    2024-01-22 13:29:54.900Z

    Title

    The macro stuck on « select a preset ». I have the same problem with all macros using the same mechanic.

    What do you expect to happen when you run the script/macro?

    It supposed to open audio suite plugin, select a preset and render it.

    Are you seeing an error?

    The macro stuck on « select a preset ». I have the same problem with all macros using the same mechanic.

    Error: Could not select preset
    Could not open popup menu
    Popup menu was not found
    Popup window was not found after waiting 2000 ms

    What happens when you run this script?

    The macro stuck on « select a preset ». I have the same problem with all macros using the same mechanic.

    Error: Could not select preset
    Could not open popup menu
    Popup menu was not found
    Popup window was not found after waiting 2000 ms

    How were you running this script?

    I used a keyboard shortcut within the target app

    How important is this issue to you?

    5

    Details

    {
        "inputExpected": "It supposed to open audio suite plugin, select a preset and render it.",
        "inputIsError": true,
        "inputError": "The macro stuck on « select a preset ». I have the same problem with all macros using the same mechanic.\n\nError: Could not select preset\n    Could not open popup menu\n    Popup menu was not found\n    Popup window was not found after waiting 2000 ms",
        "inputWhatHappens": "The macro stuck on « select a preset ». I have the same problem with all macros using the same mechanic.\n\nError: Could not select preset\n    Could not open popup menu\n    Popup menu was not found\n    Popup window was not found after waiting 2000 ms",
        "inputHowRun": {
            "key": "-Mpfwh4RkPLb2LPwjePT",
            "title": "I used a keyboard shortcut within the target app"
        },
        "inputImportance": 5,
        "inputTitle": "The macro stuck on « select a preset ». I have the same problem with all macros using the same mechanic.\n\n"
    }

    Source

    //Macro converted to script
    
    
    sf.ui.proTools.audioSuiteOpenPlugin({
        category: "Pitch Shift",
        name: "Time Shift",
    });
    
    sf.ui.proTools.firstAudioSuiteWindow.audioSuiteSelectPreset({
        presetMenuPath: ["Varispeed -5 semitone"],
    });
    
    sf.ui.proTools.firstAudioSuiteWindow.audioSuiteRender();
    
    
    

    Links

    User UID: 3z1tB4lj7haQ36Kl7038e0vMba93

    Feedback Key: sffeedback:3z1tB4lj7haQ36Kl7038e0vMba93:-NolMExO8LgPpKBgM8fA

    Feedback ZIP: 0zMUF+ez0xaY1ncTg+fJl2g9vD4zuxtoinPsgZanrEx+P0OEo/l9LcVW47ZAvmffkOcU3R5X5QBaf0Bq9vfv5fu45uWFi+kRkqd40XPD1a6uhppDZodpuchNmi0rgq7F2JHXKAIjqXnFt7rXyxtYysH7cS7dpat6J5r3vFyLYMhUBIA+FrqtFDCVdnqEK1zv9YIn0q3FCbjGJ50bz1xHrYSlmQ00SYGQAVSO+IUYG94m+Ee7VKqsCdauTngxqbb1JapZ4/LKpRcv91IT8TNJCtZKxQ8mJ34XjUER4qWVTQFbdgjr9oOLDLJ9uN1qALp/Pp78P5HKaHzvWkAPnvLfbw==

    • 5 replies
    1. Hey @JF_Sauve,

      Are you running macOS Sonoma by any chance?
      At the moment there are compatibility issues with Sonoma especially with drop down menus like the presets menu.
      From the System requirements section of
      https://soundflow.org/docs/getting-started/install-soundflow/system-requirements:

      14.x Sonoma: We are currently testing with macOS Sonoma. We have detected issues in Pro Tools related to using SoundFlow with Pro Tools on macOS Sonoma, so we recommend staying on macOS 12 or 13 for now. The issues in Pro Tools need to be fixed on the Avid/Apple side. We are working actively to make sure that SoundFlow will support Sonoma once Pro Tools does. See here for known issues with Pro Tools on Sonoma.
      https://avidtech.my.salesforce-sites.com/pkb/articles/knowledge/Pro-Tools-support-with-macOS-14-x-Sonoma-Known-Issues

      1. PPaul Hollman @Paul_Hollman
          2024-01-23 15:16:25.487Z

          Same issues here on Sonoma-- many scripts related to popups. However, the bad behavior started many months after installing Sonoma, and worked fine for 1 month after installing 2023.12. Wondering if it's a Sonoma update that's breading Soundflow?

        • In reply toJF_Sauve:
          Kitch Membery @Kitch2024-03-07 22:58:12.556Z

          Hi @JF_Sauve,

          I'm pleased to let you know that SoundFlow now supports using Pro Tools on macOS Sonoma.

          To get full Sonoma support, SoundFlow 5.7+, Pro Tools 2024.3+ and macOS Sonoma 14.3+ are required.

          You can download SoundFlow 5.7.0 today from our website at https://my.soundflow.org

          Read more at https://soundflow.org/docs/getting-started/install-soundflow/system-requirements](https://soundflow.org/docs/getting-started/install-soundflow/system-requirements)

        • J
          In reply toJF_Sauve:
          Joseph Plourde @Joseph_Plourde
            2025-03-20 13:36:54.346Z

            I'm having this same issue. Not with all my plugins, but a few are failing with the same "Could not select preset - Could not open popup menu". I'm on Protools 2024.6 and Sonoma 14.1.