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Bounce Factory Failing on Batch

By Collin Dupuis @Collin_Dupuis
    2024-02-07 15:29:15.919Z

    Bounce Factory Failing on Batch

    System Information

    SoundFlow 5.5.4

    OS: darwin 21.6.0

    ProductName: macOS
    ProductVersion: 12.7.2
    BuildVersion: 21G1974

    Steps to Reproduce

    1. Running Batch Stem print in Bounce factory
    2. Fails after the first stem is printed.
    3. Gives error "Batch Print Fail" or something like this

    Expected Result

    It should completed the tsk and move onto the next stem to print

    Actual Result

    failed

    Workaround

    No

    Other Notes

    Here is my system info
    PT Ultimate 2023.12.0
    Mac OS 12.7.2
    Mac Pro (Late 2013)
    2.7 GHz 12-Core Intel Xeon E5
    48 GB 1866 MHz DDR3


    Links

    User UID: FYXXSY6Q4xNTQVW30wCeebFsuOC2

    Feedback Key: sffeedback:FYXXSY6Q4xNTQVW30wCeebFsuOC2:-Nq3B-F7r1Ur1sFAlVAh

    Feedback ZIP: eenBbDLxRsWALl2gkwtSr1rszLuykojrERHP4vL0uUL3mT9O6LINs+HPtXsNSYVkKYeMU491HMtudk2l+oadVQKORKg51qTLzKpZ84TjfYe2vjm9Y+q5D593wTKRjq87IHZ2/kgRjJ/CjEiED7Ouo/b49HvrUjlE/hfSjJLj0lLHsEcI9ZvTAf5307x4tfkMmLp6ejvaP4SNMHBfAAGYo4gF511DFqvEP7Q6mhg20fknUepNHrDIf90+GEZrq6Lx0Drk4dRxQ4IPwdEiA1KY31/xP4Ll8XvMUkLrhoLjTJE3Ou8Xbwe5RAsFj2B/aTke1bWqyxzwcxIHkN0AaCKVpByuMG1oPjAnNxzJd5InT9M=

    • 11 replies
    1. In reply toCollin_Dupuis:
      1. Collin, for future help with Bounce Factory, please see Andrew's instructions here:
        Getting Help with Bounce Factory

        1. Andrew Scheps @Andrew_Scheps
            2024-02-07 17:54:01.940Z

            Hi @Collin_Dupuis ,

            As Christian said, there are full instruction when you post in the Bounce Factory forum. Please start a thread there and send me links to the User Files (and a screen recording of it failing would be great too).

            Thanks!
            Andrew

            1. CCollin Dupuis @Collin_Dupuis
                2024-02-07 18:23:25.164Z

                I think I figured out what was causing the issue. I had the export audio into an external folder selected. For some reason that was causing it to fail.

                1. Andrew Scheps @Andrew_Scheps
                    2024-02-07 18:26:51.330Z

                    Weird! Could you run the collect user files script so I can see why it was failing?

                    Thanks!

                    1. CCollin Dupuis @Collin_Dupuis
                        2024-02-07 18:29:43.196Z

                        Sure, When i get back to printing the stems I will do this!

                        1. Andrew Scheps @Andrew_Scheps
                            2024-02-07 18:32:27.916Z

                            Thanks! You can run them any time without printing more stuff, those failures will be in the logs already. Whenever you have a chance, I’m travelling the next couple of days.

                            1. CCollin Dupuis @Collin_Dupuis
                                2024-02-07 19:24:28.003Z
                                1. In reply toAndrew_Scheps:
                                  CCollin Dupuis @Collin_Dupuis
                                    2024-02-07 19:27:16.677Z
                                    1. Andrew Scheps @Andrew_Scheps
                                        2024-02-07 19:59:32.351Z

                                        Hmm, interesting. It thinks the bounce is done before it actually is, which is why it can't find it, not because of the folder itself. I'm glad you found a workaround, but if you get a chance please set it up the way it fails and do a screen recording so I can see what's going on and try to reproduce it. Thanks!