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Lately and seemingly at random, SoundFlow will quit. The icon isn't in my menu bar, my Stream Deck is stuck on the SoundFlow icon and I cannot relaunch the app without a reset. PT 4

By Nathan Salefski @nathansalefski
    2024-03-06 21:31:21.884Z

    Lately and seemingly at random, SoundFlow will quit. The icon isn't in my menu bar, my Stream Deck is stuck on the SoundFlow icon and I cannot relaunch the app without a reset. PT 4

    System Information

    SoundFlow 5.6.1

    OS: darwin 22.6.0

    ProductName: macOS
    ProductVersion: 13.6.4
    BuildVersion: 22G513

    Steps to Reproduce

    N/A

    Expected Result

    N/A

    Actual Result

    N/A

    Workaround

    Other Notes

    Last stopped working at 16:27 EST

    Links

    User UID: EoVu20w2ZRTvmJvgozc57ZXuAhU2

    Feedback Key: sffeedback:EoVu20w2ZRTvmJvgozc57ZXuAhU2:-NsKfOR1AIGiXFqPdB5L

    Feedback ZIP: zDUy09yM4BT8xX+qyEXwX33yqXGO65eLQ5UWwo4pp8upmZv7m7Inrwv5jYR2jX8VdSv/qEpuZURMNN/BZXCl9RxE+wrmoak/+y/bJQaA9ItgqTYpU8TgZ+FbHVD6SzDTNiZtFPIPr/Fkfo2xPQ6wcYuaF2sMGp8xAIaNYSwbl8yz64BYL1GWC3wBrBAaq9aP6plQ6UWOkXQMYra+4ippsDhG/+6hwYFx+o0KjWrj5jGZ3yEx+/UaggH+TNKlOGA4mLNmXascVN4Q4SymxqpR+6fzp9X4+Y/kCg0F1eVRR2PdhJJOKBnZZZDBTfnMyllT1ypyg4W75aib+7Z69kZRpf2RSC1spv4ym1F7DMBvGK4=

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    1. Lately and seemingly at random, SoundFlow will quit. The icon isn't in my menu bar, my Stream Deck is stuck on the SoundFlow icon and I cannot relaunch the app without a reset. PT 3
    • 10 replies
    1. Kitch Membery @Kitch2024-03-06 21:35:30.024Z

      Hi @nathansalefski,

      Thanks for reporting this issue.

      Is this happening when you're running a specific script or line of code?

      Reply
      1. Nathan Salefski @nathansalefski
          2024-03-06 21:37:51.381Z

          I’ve tried to be cognizant of when it’s occurring but it has seemingly no pattern. For example, the last time it happened around 16:27 it was after I quit the SoundFlow editor but earlier in the day, it happened completely randomly, usually while I wasn’t interacting with it and I noticed by clicking my stream deck and nothing happening

          Reply
          1. Kitch Membery @Kitch2024-03-06 21:44:46.877Z

            Thanks Nathan,

            So it last happened at 16:27? Just checking as this was only logged 10 minutes ago.

            Reply
            1. Nathan Salefski @nathansalefski
                2024-03-06 21:45:44.820Z

                16:27 my time with is EST yes

                Reply1 Like
                1. Kitch Membery @Kitch2024-03-06 21:46:32.577Z

                  Ahh... For some reason, I thought you were on PST. Thanks

                  Reply1 Like
          2. In reply tonathansalefski⬆:
            Kitch Membery @Kitch2024-03-06 21:55:49.321Z

            I see that prior to 16:27 you ran a script named "Helper 3". Can you run that script and see if the issue occurs again?

            If that's not the culprit. I'll get Christian to take a closer look at the logs.

            Reply1 Like
            1. Nathan Salefski @nathansalefski
                2024-03-06 23:42:51.272Z

                Sure. These Helper scripts are what I use to help people in the forum. They've been assigned to the same stream deck buttons for months and I am always changing the code as I resolve or attempt to resolve other members issues. This is the last one I used for Helper 3. Moving clips with embedded names to selected tracks. #post-9. After just testing again, everything is fine. SoundFlow is still up and running

                Reply1 Like
                1. Kitch Membery @Kitch2024-03-06 23:47:15.067Z

                  Thanks, Nathan. I've logged the issue so we can investigate further. :-)

                  Reply1 Like
                  1. Nathan Salefski @nathansalefski
                      2024-03-07 00:02:26.855Z

                      Thanks!

                      Reply1 Like
                2. S
                  In reply tonathansalefski⬆:
                  SoundFlow Bot @soundflowbot
                    2024-03-06 23:46:12.675Z

                    This issue is now tracked internally by SoundFlow as SF-1118

                    Reply
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